Trendy International Group

电商客服

Trendy International Group  •  Onsite  •  9 hours ago
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Job Description

电商客服

大专及以上

职位描述

1、接受(电话/在线)咨询,了解客户需求,为客户提供的购物指引,促成客户消费; 2、跟踪物流、订单异单处理、投诉跟踪,提高客户满意度; 3、客户建议投诉的搜集和反馈,并跟踪最后结果; 4、管理平台客户评论留言等信息,对负面信息及时进行处理;

职位要求

1、大专以上学历,打字速度60字/分钟以上; 2、有淘宝开服装店、服装销售经验、移动电信、联通、银行客服工作经验,在电商公司从事客服或销售工作者优先; 3、以客户服务基础,具备一定的电脑操作能力,熟悉office软件操作; 4、良好的沟通能力和团队合作观念。 *电商客服上班时间:五天工作制,周一到周日排班制 早:8:00-17:00(休息时间:12:00-13:00) 中:11:00-20:00(不含晚餐时间,休息时间:13:30-14:30) 晚:14:00-23:00(不含午餐时间,休息时间:18:00-19:00)+车费补贴

投递

Trendy International Group

About Trendy International Group

Trendy International Group was established in 1999. It's an innovative fashion and lifestyle retail corporation that renowned for its perfect union of art and business. By now, it has 9 brands which include 5 domestic brands: ochirly (ladies fashion brand), Five Plus (ladies fashion brand), Coven Garden (ladies fashion brand), TRENDIANO (men's Fashion brand) and ochirly kids(Kid's wear). Moreover, Trendy International Group has acquired the global MISS SIXTY, ENERGIE and Killah for Asia Region. Since the Greater China Region partnership was established with 10 Corso Como, a luxury lifestyle concept store, Trendy International group expand its business from a fashion group to a fashion and lifestyle group.

  

When Trendy International Group had laid a solid foundation of business in China, it proactively furthered its path to international retail Corporation since 2011. Trendy international Group was invested by L Capital Asia (the investment arm of LVMH) to build on its fashion leadership in domestic market, regionally and globally. It received a great attention in the industry and it also expedited the internationalization process of Trendy International Group. After Trendy International Group took over the entire Asian business of Italian fashion group Sixty in 2012, 10 Corso Como is partnering with Trendy International Group, embarking on its first venture into the world's second largest luxury market, Greater China, 10 Corso Como will bring Chinese consumers skillfully edited choices to inspire and provoke curiosity. A consistent flow of new designers, artists and writers will be brought to the public's attention, offering fresh ideas on a sophisticated lifestyle. Trendy International group has planned to bring more exciting news in the near future about launching other innovative projects to consumers.

Industry
Unknown
Company Size
501-1,000 employees
Headquarters
, CN
Year Founded
1999
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