At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.
To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.
If you believe in developing a better tomorrow, read on.
About the Role
带领运营数字应用与平台团队，打造运营体验、风控等数智产品，管理和运营运营条线的数据、知识和AI能力，持续提升运营作业自动化和决策智能化水平，从而升级运营效率
需求管理：统筹核心系统持续优化、服务门户升级及相关运营数字化平台等系统及项目的需求管理工作
数智产品：基于用户视角设计运营体验、风控等类型数智应用的产品功能，运营产品的价值指标，实现数智能力驱动的业务闭环
数据服务：通过数字化手段、数据建模及数据分析，全面洞察运营业务需求，以支持未来线上化销售与服务模式的构建
数智运营：实现运营条线的数据、知识和AI能力的平台化管理和应用，系统构建相关内容，提升其应用价值。
数智运营：主导数据、知识和AI能力相关的日常BAU及SI项目，并为跨职能项目提供必要的解决方案支持
机构支持：与分支机构保持密切沟通，深入了解其在数据、报表及数字化工具方面的需求，特别是针对新设分支机构的需求支持
其他领导交办的任务
辅导并培养团队成员
重点大学本科及以上学历，IT相关专业，具备良好的英语沟通能力
具备保险数智应用产品设计、数据建设、数据建模及数据分析经验，深入理解产品功能与相关数据、知识和AI能力
8年以上相关工作经验，3年团队管理经验
有新单、保全、理赔等大型运营系统数智化规划和实施经验者优先
具备出色的分析及问题解决能力
具有团队合作精神，自驱力强，具备一定抗压能力
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in Mainland China, Hong Kong SAR(1), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(2), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd.
The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$328 billion as of 30 June 2025.
AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 43 million individual policies and over 16 million participating members of group insurance schemes.
AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”.
(1) Hong Kong SAR refers to the Hong Kong Special Administrative Region.
(2) Macau SAR refers to the Macau Special Administrative Region.
