XPENG

公共事务应急处理高级经理/总监

XPENG  •  Onsite  •  3 hours ago
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Job Description

公共事务应急处理高级经理/总监
广州
全职
职能板块
职位描述
应急事件全周期管理:
接报与研判:7×24 第一时间响应,1 小时内完成事件分级(I/II/III/IV)与初判
预案启动与资源调度:联动法务、技术、客服、公关、供应商、鉴定机构、政府等内外部资源
现场统筹:消防/公安/保险/鉴定机构对接,客户沟通,媒体应对配合(除舆情主线)
结案复盘:建立事件档案、案例库、索赔/鉴定模板
应急体系实体化建设:
主导应急 SOP 体系搭建(事件分级标准、应急响应手册、跨部门 R&R 矩阵)
沉淀案例库与资源池:鉴定机构、保险/律所、消防/公安/医院等外部资源清单
组织年度应急演练 2 次以上
跨部门协同与项目化运营:
主导/参与公司级跨部门专项(安全事故、质量事件、重大客户投诉、群体性事件)
与监察及公共事务内部横向部门协同建立应急联动机制
承担上级指派的其他战略性项目
职位要求

学历:本科及以上;法学/公共管理/应急管理/企业管理/汽车工程等相关专业优先
经验:10 年以上工作经验,其中 5 年以上应急/危机处置/危机公关/政府事务/重大项目管理经验
行业:汽车、制造业、出行、能源、化工等高风险行业优先
案例:独立主导过至少 2 起 I 级/重大应急事件(含现场处置、政府/法务/媒体/客户多线协同)的全周期闭环
韧性:可承受高强度、突发性工作节奏,能接受 7×24 待命与 30%-50% 出差
价值观:客户第一、实事求是、协同担当
加分项(任意 3 项以上):100 人+ 跨部门协调、ToC 车主事故经验、电池/智驾专项经验、PMP/司法/应急管理师证书、公检法/消防/鉴定机构政府资源网络、0-1 搭建应急体系经验、车企/Tier1/出行平台/保险/律所应急或争议解决团队经验法务文书写作能力
投递
XPENG

About XPENG

XPeng is a leading Chinese Smart EV company that designs, develops, manufactures, and markets Smart EVs that appeal to the large and growing base of technology-savvy middle-class consumers. Its mission is to drive Smart EV transformation with technology and data, shaping the mobility experience of the future. In order to optimize its customers’ mobility experience, XPeng develops in-house its full-stack advanced driver-assistance system technology and in-car intelligent operating system, as well as core vehicle systems including powertrain and the electrical/electronic architecture. XPeng is headquartered in Guangzhou, China. In 2021, the Company established its European headquarters in Amsterdam, along with other dedicated offices in Copenhagen, Munich, Oslo, and Stockholm.The Company’s Smart EVs are mainly manufactured at its plant in Zhaoqing and Guangzhou,Guangdong province.

For more information, please visit https://heyxpeng.com.

Industry
Automotive & Mobility
Company Size
1,001-5,000 employees
Headquarters
Guangzhou, CN
Year Founded
2014
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