iQIYI.com

游戏客服(用户运营)

iQIYI.com  •  Onsite  •  3 hours ago
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Job Description

游戏客服(用户运营)
成都
社招
全职
客服、审核与运营支持 - 客服
职位 ID:A118941
职位描述
- 处理海外玩家各类问题,维系玩家关系;
- 执行玩家风险预警、流失挽回召回工作;
- 独立负责用户运营细分板块,如主导完成建联板块对应目标;
- 沟通沉淀玩家画像,深入挖掘用户需求,协助推动游戏问题落地解决;
- 配合团队完成各项建设,合力达成整体用户运营业务指标。
职位要求
- 英语专业毕业且具备专八证书,至少1年以上服务类相关岗位工作经验;
- 熟知玩家消费、游戏心理,情绪管控能力良好;
- 热爱游戏,有海外手游深度游玩经验尤佳;
- 逻辑清晰,沟通表达能力优秀;
- 责任心强,目标感强,能和团队一起成长,可承受高强度工作压力。
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iQIYI.com

About iQIYI.com

Launched on April 22, 2010, iQIYI is known for its high standards for quality, as well as its youthful and stylish branding. iQIYI has since achieved worldwide popularity and built up a massive userbase, allowing the company to constantly innovate across all areas of its business: technology, content, marketing and product development.

iQIYI listed on NASDAQ on March 29, 2018, with the ticker symbol of “IQ”. The company’s comprehensive entertainment ecosystem provides users with services such as e-commerce, comics, literature, online games, ticket sales and short videos. We have a diversified business model, and are leading power in China’s online video industry.

Vision

To Be a Great Tech-based Entertainment Company

Brand Keywords

Quality Youth Style

Corporate Culture

Think Simple & Act Direct

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
北京市, CN
Year Founded
2010
Website
iqiyi.com
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