Li Auto

【外援】【维修专家】

Li Auto  •  Jingzhou, CN (Onsite)  •  1 day ago
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Job Description

【外援】【维修专家】
荆州
外包
生产 / 制造 / 加工 - 机械设计 / 制造 / 维修
职位描述

1、按照标准服务流程和维修工艺流程,完成从用户提出需求至结束令用户满意的售后服务完整流程;
2、独立完成接车前准备工作、完成维修制单、执行维修、维修过程中沟通协调、质检、结算、交车;视情况需求,向用户提供上门维修、电话答疑、预约到店、呼叫道路救援等服务措施;
3、管理用户信息并维护客户关系、提升用户满意度;
4、负责指定工具、设备、设施、车辆的日常养护、定期保养工作;
5、完成上级领导指派的其它相关工作。
职位要求
1、6年以上汽车维修相关经验,且担任高端品牌4S店维修技师或后市场连锁门店维修技师岗位4年以上,具备服务顾问经验者优先;
2、持有维修职业资格高级证书、具有国家下发低压电工证书(或入职2月内获取低压电工证书即可)
3、中专及以上学历、C1及以上驾照,驾驶熟练;
4、具备用户服务意识、责任心强,并贯彻到日常工作中;
5、具有独立迅速解决问题的能力,极强的表达技巧和书面表达能力,具有追求成效的精神。
投递
Li Auto

About Li Auto

Founded on July. 1, 2015, Li Auto's brand mission is to "Be Proactive, Change the World".

We are dedicated to providing families with safer, more comfortable, and more convenient smart EVs through breakthrough innovations in products, technologies, and business models. By Oct. 18, 2024, Li Auto achieved the milestone of one million vehicle deliveries in just 58 months, setting a new record for the fastest one million deliveries in China's luxury car market.

We see cars evolving from transportation in the Industrial Age into spatial robots in the age of AI. And we fuse the physical and digital worlds through AI, turning limited car space into infinite experiences. Our goal isn't just to transform the automotive industry through cutting-edge AI technologies, but also bring the benefits of AI to every family.

Join us in pushing growth boundaries and realizing our vision of "To Become a World-Leading Embodied AI Enterprise."!

Industry
Automotive & Mobility
Company Size
1,001-5,000 employees
Headquarters
Beijing, CN
Year Founded
2015
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