At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. We need great Actuaries who want to be part of something bigger than finance alone. Because the better we can nurture our financial wellbeing as an organisation, the better we can support and make a difference for our customers when they need us most. By ensuring our products are well designed and priced, analysing business performance and ensuring proper management of insurance policies in-force, you’re not just safeguarding AIA’s financial wellbeing. You’re securing a better future for the people and communities we serve - today, tomorrow and for generations to come.
If that interests you, read on.
About the Role
专员，核保岗
1. 根据政策规则落地情况，分析反馈核保实务操作问题，为团队主管提供建议支持
2. 根据总部核保作业团队下发的问题件，负责分公司所在地市照会解释，并跟进处理
3. 协助团队主管，指导中支公司运营综合支持人员相关照会解释与跟进工作
4. 负责处理客户存疑核保案件复议申请，并向分公司管理团队主管提供相关解释说明，配合团队主管及运营中心进行核保复议案件处理
5. 协助团队主管，指导中支公司运营综合支持人员相关复议申请处理工作
6. 依据总部核保作业规则流程，负责高峰期授权范围内核保审核作业
7. 负责营销员核保业务知识培训课程材料撰写，提供分公司所在地市营销员核保问题的日常答疑，以及营销员核保业务知识常规培训，及时反馈培训效果与改进建议
8. 支持配合相关核保数据汇总及分析工作
岗位要求：
1. 本科或以上学历；医学专业为佳
2. 具有良好的沟通与表达能力、良好的客户服务意识和追求卓越品质的特征；
3. 具有独立工作、分析问题和解决问题的能力；
4. 高度责任心，较强的学习能力，能在压力下工作。
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in Mainland China, Hong Kong SAR(1), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(2), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd.
The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$328 billion as of 30 June 2025.
AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 43 million individual policies and over 16 million participating members of group insurance schemes.
AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”.
(1) Hong Kong SAR refers to the Hong Kong Special Administrative Region.
(2) Macau SAR refers to the Macau Special Administrative Region.
