Li Auto

服务非技术培训

Li Auto  •  Onsite  •  4 days ago
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Job Description

服务非技术培训
北京
全职
智能制造 / 工业互联网 / 工业自动化
职位描述
1.体系建设:基于业务发展与人才培养需求,建立完善的非技术(事故服务顾问机电服务顾问等)培训体系并持续完善;
2.项目管理:主导所负责项目的有效落地,并对学习效果进行评估与复盘;
3.课程开发:开发设计服务类线上、线下课程,萃取优秀实践经验,编写教材,并及时迭代更新;
4.课程讲授:负责线上课程学习管理及非技术课程讲授;
5.外部供应商管理:对供应商执行课程质量进行有效管理,对讲师进行筛选、认证、任用等管理,满足项目所需讲师数量与质量。
职位要求
1.本科及以上学历;
2.具备规划非技术培训认证体系经验,或具备服务门店店长、服务主管经历,掌握处理投诉相关经验;
3.具有培训专业技术,如学习路径图、项目管理、经验萃取等能力优先;
4.具有车企非技术-事故服务顾问培训认证经验工作优先;
5.熟练使用office办公软件、具备较强的课程开发能力、良好的演讲能力;
6.能够接受一定比例的出差。
投递
Li Auto

About Li Auto

Founded on July. 1, 2015, Li Auto's brand mission is to "Be Proactive, Change the World".

We are dedicated to providing families with safer, more comfortable, and more convenient smart EVs through breakthrough innovations in products, technologies, and business models. By Oct. 18, 2024, Li Auto achieved the milestone of one million vehicle deliveries in just 58 months, setting a new record for the fastest one million deliveries in China's luxury car market.

We see cars evolving from transportation in the Industrial Age into spatial robots in the age of AI. And we fuse the physical and digital worlds through AI, turning limited car space into infinite experiences. Our goal isn't just to transform the automotive industry through cutting-edge AI technologies, but also bring the benefits of AI to every family.

Join us in pushing growth boundaries and realizing our vision of "To Become a World-Leading Embodied AI Enterprise."!

Industry
Automotive & Mobility
Company Size
1,001-5,000 employees
Headquarters
Beijing, CN
Year Founded
2015
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