Li Auto

销服一线平台运营经理

Li Auto  •  Onsite  •  4 days ago
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Job Description

销服一线平台运营经理
北京
全职
智能制造 / 工业互联网 / 工业自动化
职位描述
1. 平台运营与闭环: 负责一线沟通反馈平台常态化运营。承接产品与管理类诉求,进行需求分流,监控横向部门真实闭环率与响应效率。
2. 痛点攻坚与专项: 基于反馈数据识别业务卡点。拉通横向部门主导优化专项,推动中后台职能进一步贴近一线,提升整体运营效率。
3. 系统规划与AI赋能: 梳理业务诉求流转逻辑,输出系统迭代方案。探索并落地AI工具(如智能分类、数据辅助分析等),提升业务协同效能。
职位要求
1. 本科及以上学历,3-5年工作经验。具备内部运营、流程优化或跨部门PMO经验。
2. 熟悉新能源汽车直营体系,有销服一线业务经验或知名管理咨询公司背景者优先。
3. 具备优秀的结构化思维与量化分析能力,能独立拆解复杂业务线索并输出解决方案。
4. 沟通协同能力出色,责任心强,具备在复杂组织架构中推动业务实质性解决的极强自驱力。
投递
Li Auto

About Li Auto

Founded on July. 1, 2015, Li Auto's brand mission is to "Be Proactive, Change the World".

We are dedicated to providing families with safer, more comfortable, and more convenient smart EVs through breakthrough innovations in products, technologies, and business models. By Oct. 18, 2024, Li Auto achieved the milestone of one million vehicle deliveries in just 58 months, setting a new record for the fastest one million deliveries in China's luxury car market.

We see cars evolving from transportation in the Industrial Age into spatial robots in the age of AI. And we fuse the physical and digital worlds through AI, turning limited car space into infinite experiences. Our goal isn't just to transform the automotive industry through cutting-edge AI technologies, but also bring the benefits of AI to every family.

Join us in pushing growth boundaries and realizing our vision of "To Become a World-Leading Embodied AI Enterprise."!

Industry
Automotive & Mobility
Company Size
1,001-5,000 employees
Headquarters
Beijing, CN
Year Founded
2015
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