Li Auto

服务策略高级经理

Li Auto  •  Onsite  •  4 days ago
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Job Description

服务策略高级经理
北京
全职
智能制造 / 工业互联网 / 工业自动化
职位描述

1、负责授权网络的规划、网络形态和网络模式的设计,支撑授权网络的布局;
2、负责授权业务商务政策的设计,包括不限于授权机电业务、钣喷业务、贴膜业务等,支撑业务战略落地,和利润目标达成;
3、负责授权商的运营管理,包括不限于服务满意度管理、用户投诉管理、门店服务质量和服务效率管理、合规管理、EHS管理等;
4、负责授权商的经营赋能,通过经营数据分析和监控授权网络的经营情况,对经营能力薄弱的授权商能进行经营赋能,支撑构建可持续的授权商合作关系;
5、负责协同保险团队,开展保险相关业务,包括不限于新续保业务渗透率提升,事故车流失管理等;
6、授权业务管理其他事项。
职位要求
1.本科及以上学历;
2.具备8年以上汽车行业经验,其中至少3年专注于售后服务网络规划、服务策略制定、经销商售后运营管理等,有知名主机厂(OEM)相关工作背景者优先;
3.具备敏锐的市场洞察力和数据分析能力,能基于数据做出理性决策;
4.具有出色的商务谈判能力、沟通协调能力及人际关系处理能力。
投递
Li Auto

About Li Auto

Founded on July. 1, 2015, Li Auto's brand mission is to "Be Proactive, Change the World".

We are dedicated to providing families with safer, more comfortable, and more convenient smart EVs through breakthrough innovations in products, technologies, and business models. By Oct. 18, 2024, Li Auto achieved the milestone of one million vehicle deliveries in just 58 months, setting a new record for the fastest one million deliveries in China's luxury car market.

We see cars evolving from transportation in the Industrial Age into spatial robots in the age of AI. And we fuse the physical and digital worlds through AI, turning limited car space into infinite experiences. Our goal isn't just to transform the automotive industry through cutting-edge AI technologies, but also bring the benefits of AI to every family.

Join us in pushing growth boundaries and realizing our vision of "To Become a World-Leading Embodied AI Enterprise."!

Industry
Automotive & Mobility
Company Size
1,001-5,000 employees
Headquarters
Beijing, CN
Year Founded
2015
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