Li Auto

【外援】接待专员

Li Auto  •  Onsite  •  4 days ago
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Job Description

【外援】接待专员
太原
外包
生产 / 制造 / 加工 - 汽车销售与服务
职位描述
1.负责城市服务中心,用户车辆保养维修服务需求执行闭环,为服务满意度指标负责; 2.实施车辆邀约,接待,开单,进度跟进,交车等维修保养服务流程; 3.为车辆及时交车指标负责; 4.具备一定的产品销售能力; 5.协调维修服务人员有序进行维修; 6.具备一般客诉处理能力; 7.完成维修主管交办的其其他工作。
职位要求
1.具备3年以上服务顾问从业经验(高端品牌经验优先); 2.大专及以上学历,保险、汽车相关专业; 3.有较强的数据分析能力,报告制作能力,熟练使用数据分析工具; 4.以用户为导向,有较强的沟通及团队合作能力。
投递
Li Auto

About Li Auto

Founded on July. 1, 2015, Li Auto's brand mission is to "Be Proactive, Change the World".

We are dedicated to providing families with safer, more comfortable, and more convenient smart EVs through breakthrough innovations in products, technologies, and business models. By Oct. 18, 2024, Li Auto achieved the milestone of one million vehicle deliveries in just 58 months, setting a new record for the fastest one million deliveries in China's luxury car market.

We see cars evolving from transportation in the Industrial Age into spatial robots in the age of AI. And we fuse the physical and digital worlds through AI, turning limited car space into infinite experiences. Our goal isn't just to transform the automotive industry through cutting-edge AI technologies, but also bring the benefits of AI to every family.

Join us in pushing growth boundaries and realizing our vision of "To Become a World-Leading Embodied AI Enterprise."!

Industry
Automotive & Mobility
Company Size
1,001-5,000 employees
Headquarters
Beijing, CN
Year Founded
2015
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