Job Description

Who We Are

At JD.com, also known as JINGDONG, everything begins with a bold idea and the drive to make life smarter, faster, and more connected. What started in China has grown into one of the world’s most trusted technology and supply chain ecosystems, serving over 700 million customers. From retail and logistics to tech, property, and beyond, we’re all about innovation that actually makes a difference.

Our Global Reach

JD.com is expanding worldwide through a digitally intelligent, cross-border supply chain and world-class logistics network. With platforms like Joybuy connecting trusted products to customers everywhere, our teams stretch across China, the U.S., Europe, APAC, the Middle East, and beyond. Every year, we welcome over 20,000 students and graduates into our business, showing our commitment to young talent and the fresh ideas that drive our future. Join us and contribute to global projects from day one.

Learn more about who we are and what we do: https://corporate.jd.com/

What We Offer

We believe great ideas can come from anywhere, and often, they come from you. As an intern or graduate at JD.com, you’ll work on meaningful, hands-on projects, learn from talented colleagues across our global network, and grow in a supportive, fast-paced environment designed for development. With competitive compensation, great office locations, and a people-first culture that champions continuous learning, you’ll have everything you need to thrive and kick-start your career.

About Our Program

You’ll be joining the JD Vanguard (JDV) Graduate Program, our frontline leadership pathway for the next generation of supply chain talent. Over the course of a year, you’ll take on real projects, build technical and people-leadership skills, and learn how JD Logistics operates at a global level, with the opportunity to extend and continue your journey.

Process Optimization and Implementation: Analyze pain points in existing business processes, design improvement plans, and drive implementation. Monitor data and evaluate effectiveness to ensure that optimization measures are successfully implemented, improving operational efficiency and service quality.

Process System Construction: Build a group-level process management system, define design standards and specifications, and promote the development of supporting platforms to achieve standardization, visibility, and traceability of business processes.

Digital Tool Development: Develop process management tools based on business needs, promote the application of automation and system function upgrades, and facilitate the digital transformation of business processes to enhance technical coverage and execution efficiency.

Training and Awareness Enhancement: Develop process management training courses and organize training sessions to promote the value of process management, raise process awareness across the organization, and foster a culture of continuous improvement.

Effectiveness Evaluation and Iteration: Establish a process operation monitoring mechanism, regularly assess the effectiveness and benefits of process improvements, identify new issues, and drive continuous improvement to form a closed-loop management system.

Industry Trend Research: Track industry best practices and technological advancements, introduce innovative methods (e.g., AI tools, lean management), and promote the upgrading of process management capabilities and business model innovation.

At JD.com, we are committed to creating an inclusive workplace where every voice counts and every talent belongs. We are proud to be an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, age, veteran status, or any legally protected characteristic.

Ready To Apply?

Don't leave yourself wondering 'what if'. Hit apply and see where your curiosity can take you at JD.com