XPENG

机器人用户产品经理

XPENG  •  Onsite  •  5 hours ago
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Job Description

机器人用户产品经理
广州
全职
智能机器人板块
职位描述
岗位职责
1. 真实场景深度挖掘:走进家庭、展厅、门店、办公等真实现场,识别真正的用户痛点与高频刚需,剔除伪需求与演示噱头。
2. 实地走访与观察:具备极强的现场抓取能力,能在真实环境(杂音、复杂动线、多用户交织等)下进行无侵入式观察、现场走访与 Contextual Inquiry。
3. 多模态体验断点诊断:针对“语音 $$rightarrow$$ 大模型理解 $$rightarrow$$ 肢体/表情反馈”的完整交互,精准捕捉现场用户的信任拐点、心理预期与等待感知。
4. 方法论驱动研究:设计并执行高质量的实地调研、日记研究、WoZ 仿真与测试,用严谨的定性+定量数据建构清晰的 Scenario Map 与用户旅程。
职位要求
任职要求
- 2 年+ 用户研究/体验研究经验(有 AI、机器人、智能硬件、经验加分)。
- 用研基本功扎实:熟练运用定性访谈/现场观察与定量日志/问卷进行三角验证。
- 强实地调研能力:有丰富的现场走访与实境观察经验,能适应不同线下场景的调研节奏。
- 敏锐的场景洞察力:能看透表面现象,对“真伪需求”有极强的判断力,用真实 Case 说话。
- 对AI、机器人、智能硬件有一定的行业了解、技术背景。
投递
XPENG

About XPENG

XPeng is a leading Chinese Smart EV company that designs, develops, manufactures, and markets Smart EVs that appeal to the large and growing base of technology-savvy middle-class consumers. Its mission is to drive Smart EV transformation with technology and data, shaping the mobility experience of the future. In order to optimize its customers’ mobility experience, XPeng develops in-house its full-stack advanced driver-assistance system technology and in-car intelligent operating system, as well as core vehicle systems including powertrain and the electrical/electronic architecture. XPeng is headquartered in Guangzhou, China. In 2021, the Company established its European headquarters in Amsterdam, along with other dedicated offices in Copenhagen, Munich, Oslo, and Stockholm.The Company’s Smart EVs are mainly manufactured at its plant in Zhaoqing and Guangzhou,Guangdong province.

For more information, please visit https://heyxpeng.com.

Industry
Automotive & Mobility
Company Size
1,001-5,000 employees
Headquarters
Guangzhou, CN
Year Founded
2014
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