iQIYI.com

开封乐园值班经理

iQIYI.com  •  Onsite  •  2 hours ago
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Job Description

开封乐园值班经理
开封
社招
全职
体验业务运营
职位 ID:A146459
职位描述

-负责开闭园检查及筹备工作,结合客情做好开园准备、闭园收尾;
-负责日常开展乐园巡检,根据客流灵活调配人员,优化现场运营效率,在授权内完成现场运营决策;持续跟进昨日遗留工作,全程闭环落实;
-负责运营现场管控与应急处置,严格遵循现场即时处置原则,整改常规问题并跟进复查;妥善处理游客投诉及各类突发事件;
-负责重要宾客接待工作,维护乐园品牌形象。保持通讯设备畅通,保障工作联动顺畅;
-负责清晰梳理当班工作、待办事项及特殊情况,规范做好书面及当面交接,确保运营信息无缝衔接、无遗漏;
-负责完成领导交办的其他工作事项。
职位要求
-本科及以上学历,有文旅乐园、商业综合体、景区现场管理经验者优先;
-1-3年文旅行业运营值班管理相关工作经验,熟悉乐园运营、客诉处理、安全巡检流程;
-具备较强的现场统筹、应急处置、沟通协调能力,抗压能力强,可适应轮班、节假日值守工作;
-工作细致负责、原则性强,具备良好的服务意识、团队管理意识和问题闭环思维。
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iQIYI.com

About iQIYI.com

Launched on April 22, 2010, iQIYI is known for its high standards for quality, as well as its youthful and stylish branding. iQIYI has since achieved worldwide popularity and built up a massive userbase, allowing the company to constantly innovate across all areas of its business: technology, content, marketing and product development.

iQIYI listed on NASDAQ on March 29, 2018, with the ticker symbol of “IQ”. The company’s comprehensive entertainment ecosystem provides users with services such as e-commerce, comics, literature, online games, ticket sales and short videos. We have a diversified business model, and are leading power in China’s online video industry.

Vision

To Be a Great Tech-based Entertainment Company

Brand Keywords

Quality Youth Style

Corporate Culture

Think Simple & Act Direct

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
北京市, CN
Year Founded
2010
Website
iqiyi.com
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