Li Auto

非技术培训负责人

Li Auto  •  Onsite  •  3 hours ago
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Job Description

非技术培训负责人
北京
全职
智能制造 / 工业互联网 / 工业自动化
职位描述
岗位职责:
1. 基于理想汽车售后业务构建培训及认证体系,覆盖如店长、主管、接待、理赔等各非技术岗位;
2. 基于业务发展,规划关键岗位人才储备培养项目,如储备店长、储备服务经理等;
3. 以解决问题为导向,诊断业务需求,设计培训项目并交付培训结果;
4. 分岗分级开发开发线上、线上课程(如门店经营、客诉及舆情处理、运营提效等),萃取客户服务、门店经营等相关案例、设计测评认证等培训内容
5. 管理团队成员,管控项目、课程、授课质量,制定年度培训规划、预算等
职位要求
任职要求:
1. 本科及以上,10年以上业务培训经验;
2. 5 年以上中高端 / 新能源汽车售后管理经验,如区域管理或店长操盘经历优先;
3. 2年以上汽车终端培训授课、课件开发经验,擅长门店经营、管理类课程,熟悉豪华车主服务特性;
4. 有团队管理经验,非虚拟团队;
5. 掌握培训项目设计、课程开发/经验萃取、授课技巧等专业技能
投递
Li Auto

About Li Auto

Founded on July. 1, 2015, Li Auto's brand mission is to "Be Proactive, Change the World".

We are dedicated to providing families with safer, more comfortable, and more convenient smart EVs through breakthrough innovations in products, technologies, and business models. By Oct. 18, 2024, Li Auto achieved the milestone of one million vehicle deliveries in just 58 months, setting a new record for the fastest one million deliveries in China's luxury car market.

We see cars evolving from transportation in the Industrial Age into spatial robots in the age of AI. And we fuse the physical and digital worlds through AI, turning limited car space into infinite experiences. Our goal isn't just to transform the automotive industry through cutting-edge AI technologies, but also bring the benefits of AI to every family.

Join us in pushing growth boundaries and realizing our vision of "To Become a World-Leading Embodied AI Enterprise."!

Industry
Automotive & Mobility
Company Size
1,001-5,000 employees
Headquarters
Beijing, CN
Year Founded
2015
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