Bambu Lab

采购运营(系统运维方向)

Bambu Lab  •  Onsite  •  3 hours ago
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Job Description

采购运营(系统运维方向)
深圳
全职
供应链
职位描述
1. 承接采购系统的日常问询、操作答疑和问题收口,对问题进行初步判断与分诊;
2. 负责采购IT系统运维,包括异常数据和流程处理,从系统导出数据并生成报表;
3. 建立运维台账,记录问题类型、提出人、处理时效、关闭状态等,跟踪高频问题、超期问题;
4. 沉淀 FAQ、标准答复和操作手册,将高频问题转化为知识库内容,并通过规则、AI 等自动化工具提高运维效率;
5. 反哺系统优化:识别高频问题背后的系统优化空间,形成需求建议,配合产品/IT 推动流程化、系统化的解决方案落地;
6. 协助完成系统功能 UAT、上线验证等。
职位要求
1. 本科及以上学历,供应链、采购、信息管理、工业工程、数据分析等相关背景优先;
2. 1–3 年供应链系统、采购系统、ERP/SRM 运维、业务运营、实施顾问或系统支持经验;
3. 熟悉采购/供应链基础流程,理解供应商、物料、价格、货源、订单、权限等基本概念;
4. 具备较强的问题分诊能力,能判断问题属于操作、权限、配置、流程还是系统需求;
5. 熟练使用 Excel,具备基础数据处理能力;
6. 具备良好的沟通协调能力,能同时对接业务用户、系统 owner、产品经理和服务商;
7. 做事细致、稳定,能处理高频琐碎问题,同时有主动提效意识。
加分项
- 会使用 AI、低代码、Power Query、RPA、BI 等工具;
- 有结构化文档沉淀经验,能独立输出 FAQ、SOP、问题台账、操作手册;
- 有采购/供应链系统的实施或产品对接经验。
投递
Bambu Lab

About Bambu Lab

Bambu Lab is a consumer tech company focusing on desktop 3D printers. Its state-of-the-art 3D printers offer a feature-rich first-class experience for a global community of 3D printing makers, aiming to break the barriers between the digital and physical worlds and bring creativity to a whole new level. Bambu Lab sells its 3D printers, filaments, and accessories on its official website, serving customers across 30+ countries.

Our Team

Our story started with the gathering of a team of 3D printing fans, who are also expert engineers in robotics, artificial intelligence, materials science, and internet industries. Our team is experienced in building high-tech products that bring positive impacts to the world. From the start, we have been dedicated to making cutting-edge technology affordable with advanced know-how and high production quality. We see ourselves as part of the ecosystem and are delighted to learn from and share knowledge with the 3D printing community. Our team's passion lies also in the commitment to creating the next generation of eco-friendly 3D printers - pushing the industry toward a future with a much lower carbon-footprint.

Industry
Hardware & Semiconductors
Company Size
51-200 employees
Headquarters
深圳市, CN
Year Founded
2020
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