MICO WORLD

数据效能专员

MICO WORLD  •  Onsite  •  6 hours ago
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Job Description

数据效能专员
深圳
全职
互联网 / 电子 / 网游
职位描述

1、数据指标体系搭建与运营;
2、日常数据监控与效能分析;
3、人力效能测算与排班优化;
4、VOC驱动的分析洞察与优化推动;
5、智能化工具与数据产品支持。
职位要求
1、本科及以上学历,统计学、数学、计算机、信息管理、数据科学等相关专业优先;
2、2-5年数据运营、数据分析或相关工作经验;有客服中心、服务运营、用户运营数据分析经验者优先;
3、熟练掌握SQL,能独立完成多表查询、数据提取与聚合分析;
4、熟练使用至少一种主流BI工具(如Power BI、Tableau、FineBI等),有独立搭建数据看板经验;
5、精通Excel数据处理与分析;熟悉Python(Pandas等)者优先;
6、对客服行业核心指标(服务量、解决率、满意度、人效等)有清晰认知,理解服务运营逻辑。
投递
MICO WORLD

About MICO WORLD

MICO WORLD is an Internet company that focuses on the social entertainment industry. It has launched a number of social entertainment applications, including MICO, YoHo, TopTop, and SUGO. We have been deeply engaged in markets such as the Middle East, Southeast Asia, North America, Japan, and Korea for a long time. Our business covers more than 150 countries and regions around the world, and the number of global registered users of our products has exceeded 200 million.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Unknown
Year Founded
2014
Social Media