XPENG

事故车业务运营资深经理

XPENG  •  Onsite  •  2 hours ago
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Job Description

事故车业务运营资深经理
广州
全职
营销服板块
职位描述
岗位职责:
1.全网事故车线索进线及分配统筹规划:负责全网事故车线索的收集、分配及统筹规划,确保线索高效流转和合理分配。优化线索分配机制,提升线索转化率,确保事故车业务的持续增长;
2.全网事故车维修质量与效率管理:监督和管理全网事故车维修质量,确保维修服务符合客户期望及品牌标准。针对大事故、小钣喷等不同业务类型,提升维修效率,优化维修流程,缩短维修周期,提升客户满意度;
3.直营钣喷中心运营统筹规划:负责直营钣喷中心的运营管理,制定并执行运营策略,确保中心高效运作。统筹规划钣喷中心的资源配置、人员管理及设备维护,提升整体运营效率;
4.直营钣喷中心业绩达成看管:负责直营钣喷中心的业绩目标设定与达成,定期进行业绩分析与评估。制定并实施业绩提升策略,确保钣喷中心的业绩持续增长。
任职资格:
1.本科及以上学历,汽车工程、机械工程、工商管理等相关专业优先;
2.至少10年以上汽车行业售后服务领域从业经验,具备新能源主机厂统筹管理经验者优先,熟悉售后事故车业务全链路流程,有新能源直营钣喷中心管理及运营经验者优先;
3.具备良好的数据分析能力及经营思维,能够通过数据驱动决策,优化业务流程。拥有较强的自我驱动力和学习能力,能够快速适应变化的工作环境;
4.具备优秀的沟通协调能力和团队管理能力,能够有效推动跨部门合作,具备较强的抗压能力,能够在高强度工作环境下保持高效工作状态。
职位要求
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投递
XPENG

About XPENG

XPeng is a leading Chinese Smart EV company that designs, develops, manufactures, and markets Smart EVs that appeal to the large and growing base of technology-savvy middle-class consumers. Its mission is to drive Smart EV transformation with technology and data, shaping the mobility experience of the future. In order to optimize its customers’ mobility experience, XPeng develops in-house its full-stack advanced driver-assistance system technology and in-car intelligent operating system, as well as core vehicle systems including powertrain and the electrical/electronic architecture. XPeng is headquartered in Guangzhou, China. In 2021, the Company established its European headquarters in Amsterdam, along with other dedicated offices in Copenhagen, Munich, Oslo, and Stockholm.The Company’s Smart EVs are mainly manufactured at its plant in Zhaoqing and Guangzhou,Guangdong province.

For more information, please visit https://heyxpeng.com.

Industry
Automotive & Mobility
Company Size
1,001-5,000 employees
Headquarters
Guangzhou, CN
Year Founded
2014
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