XPENG

售后渠道运营经理/资深经理

XPENG  •  Onsite  •  2 hours ago
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Job Description

售后渠道运营经理/资深经理
广州
全职
营销服板块
职位描述
岗位职责:
【售后服务渠道保障】
1、制定新店验收标准,确保新店建设符合公司规范与客户需求。
2、负责新店赋能与改善保障,推动新店快速进入高效运营状态。
3、制定退网门店流程与政策,确保渠道网络的健康性与稳定性。
【售后服务渠道运营】
1、建立并完善门店健康度评价体系,定期评估门店运营状况。
2、制定风险评级机制并监督执行,及时发现并解决潜在运营风险。
3、通过数据分析与运营优化,提升门店整体运营效率与客户满意度。
职位要求:
1、本科及以上学历,建筑工程、设计、汽车工程等相关专业,5年以上汽车领域工作经验,具备3年以上渠道建设管理经验优先;
2、熟悉门店选址、建店流程及新店导入/赋能流程,具备丰富的渠道发展经验。有汽车行业渠道网络发展经营者和新势力售后服务经验者优先;
3、具备良好的数据分析能力及经营思维,能够通过数据驱动决策;拥有较强的自我驱动力和学习能力,能够快速适应变化的工作环境。
职位要求
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投递
XPENG

About XPENG

XPeng is a leading Chinese Smart EV company that designs, develops, manufactures, and markets Smart EVs that appeal to the large and growing base of technology-savvy middle-class consumers. Its mission is to drive Smart EV transformation with technology and data, shaping the mobility experience of the future. In order to optimize its customers’ mobility experience, XPeng develops in-house its full-stack advanced driver-assistance system technology and in-car intelligent operating system, as well as core vehicle systems including powertrain and the electrical/electronic architecture. XPeng is headquartered in Guangzhou, China. In 2021, the Company established its European headquarters in Amsterdam, along with other dedicated offices in Copenhagen, Munich, Oslo, and Stockholm.The Company’s Smart EVs are mainly manufactured at its plant in Zhaoqing and Guangzhou,Guangdong province.

For more information, please visit https://heyxpeng.com.

Industry
Automotive & Mobility
Company Size
1,001-5,000 employees
Headquarters
Guangzhou, CN
Year Founded
2014
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