XPENG

海外售后服务项目管理经理/资深经理

XPENG  •  Onsite  •  1 hour ago
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Job Description

海外售后服务项目管理经理/资深经理
广州
全职
海外业务板块
职位描述
1、服务新车上市整体项目管理及跟踪;
2、新车型开发服务端对接跟进;
3、新车上市前服务策略/商务政策/服务费率/售后合同的确认;
4、市场服务流程及标准适配性调整及确认;
5、保养标准、维修工时价格策略制定及确认;
6、道路救援、取送车、代步车政策的制定及确认;
7、售后呼叫中心/E-call供应商落地跟踪;
8、各市场维修门店类型定义、售后网点布局审核及确认;
9、工具、设备清单制定及到货跟踪;
10、售后相关系统账号开通跟踪;
11、用户手册、维修手册、紧急救援手册区域化匹配情况跟踪。
职位要求
1、本科以上学历,5年以上汽车或者相关行业海外售后服务GTM或者海外区域管理经验;
2、熟悉汽车行业海外售后市场现状,了解汽车出海GTM过程中售后业务涉及的相关工作;
3、为人灵活,具备较强的沟通能力,善于协调各方资源解决客诉问题;
4、积极主动,善于思考,对新事物充满好奇,善于创新;
5、具备AI意识,且熟练使用AI工具者优先;
6、英语可以作为工作语言,并接受海外出差。
投递
XPENG

About XPENG

XPeng is a leading Chinese Smart EV company that designs, develops, manufactures, and markets Smart EVs that appeal to the large and growing base of technology-savvy middle-class consumers. Its mission is to drive Smart EV transformation with technology and data, shaping the mobility experience of the future. In order to optimize its customers’ mobility experience, XPeng develops in-house its full-stack advanced driver-assistance system technology and in-car intelligent operating system, as well as core vehicle systems including powertrain and the electrical/electronic architecture. XPeng is headquartered in Guangzhou, China. In 2021, the Company established its European headquarters in Amsterdam, along with other dedicated offices in Copenhagen, Munich, Oslo, and Stockholm.The Company’s Smart EVs are mainly manufactured at its plant in Zhaoqing and Guangzhou,Guangdong province.

For more information, please visit https://heyxpeng.com.

Industry
Automotive & Mobility
Company Size
1,001-5,000 employees
Headquarters
Guangzhou, CN
Year Founded
2014
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