XPENG

服务工程经理/资深经理

XPENG  •  Onsite  •  1 hour ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

服务工程经理/资深经理
广州
全职
营销服板块
职位描述
岗位职责:
1、负责用户手册全流程开发: 独立负责新能源汽车用户手册(含国内及海外适配车型)的内容规划、开发、验证与发布,并持续制定和优化内容开发规范与标准;
2、主导车辆功能视频内容管理: 负责车辆功能视频的策划与内容指导,协调资源完成拍摄与制作,并负责视频内容的平台上传、发布及生命周期管理,确保在新车上市及OTA等关键节点提供全面的可视化指导;
3、支持海外项目内容交付: 负责对接海外售后部门,理解并转化海外车型的用户手册开发需求,主导完成对应中文版手册的开发与验证,并交付予海外团队进行本地化翻译,为海外市场的用户支持提供精准的内容源头;
4、紧跟产品迭代与OTA升级: 密切跟进车辆项目节点、功能变更及OTA升级计划,及时完成用户手册及相关视频内容的更新与发布,确保全球内容与实车功能同步;
5、跨部门协同与问题解决: 主动协调产品、技术、软件、运营及海外团队,解决手册与视频开发过程中的复杂技术问题,提升全球用户满意度;
6、用户体验与数据分析: 定期开展用户体验研究及口碑分析,输出专项分析报告,为产品优化及内容策略提供数据支持。
任职要求:
1、统招专科及以上学历,车辆工程、机械电子、计算机等相关专业;
2、具备3年以上整车技术资料开发经验,至少具备一款智能电动汽车用户手册的全流程开发及OTA跟进经验;
3、深刻理解智能网联汽车技术及OTA机制,具备良好的用户视角和内容表达能力;
4、具备优秀的内容策划与多媒体制作管理能力,有车辆功能视频、移动端交互式手册等多媒体内容开发经验者优先;
5、具备良好的跨文化沟通和理解能力,能够清晰对接海外需求,有国际合作项目或海外车型内容开发经验者优先。
职位要求
--
投递
XPENG

About XPENG

XPeng is a leading Chinese Smart EV company that designs, develops, manufactures, and markets Smart EVs that appeal to the large and growing base of technology-savvy middle-class consumers. Its mission is to drive Smart EV transformation with technology and data, shaping the mobility experience of the future. In order to optimize its customers’ mobility experience, XPeng develops in-house its full-stack advanced driver-assistance system technology and in-car intelligent operating system, as well as core vehicle systems including powertrain and the electrical/electronic architecture. XPeng is headquartered in Guangzhou, China. In 2021, the Company established its European headquarters in Amsterdam, along with other dedicated offices in Copenhagen, Munich, Oslo, and Stockholm.The Company’s Smart EVs are mainly manufactured at its plant in Zhaoqing and Guangzhou,Guangdong province.

For more information, please visit https://heyxpeng.com.

Industry
Automotive & Mobility
Company Size
1,001-5,000 employees
Headquarters
Guangzhou, CN
Year Founded
2014
Social Media