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Job Family
顧客服務-個人金融/Retail Banking (Job Family) (KGIB_CS_RB)
1.主動接觸潛在客戶，介紹信用卡產品、權益與優惠活動。
2.協助客戶完成申辦流程，確保資料正確與合規，達成個人及團隊設定之目標。
3.落實顧客服務與關係維護，解說信用卡使用方式、回饋機制與帳務問題，並協助處理客戶申訴或疑問，提供即時協助與轉介。
4.參與行銷活動、展場推廣、異業合作專案等，並協助佈置展場、準備宣傳資料與現場接待。
5.確認客戶申請案件內容正確性，確保申請文件齊全並依規定送件，以提升作業效率。
Education – Degree / Field of Study
Work Shift
輪班 (Taiwan)
China Development Financial (CDF) has evolved into a full-fledged business group of four key earnings drivers, from life insurance, banking, securities, to venture capital/private equity.
CDF continues its commitment to corporate governance and sustainability and envisions itself a leading financial institution in the Asia Pacific region and beyond.
