NIO

区域运营管理

NIO  •  Onsite  •  2 hours ago
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Job Description

区域运营管理
推荐投递-用户与服务
上海
社招
全职
用户与服务 - 运营管理
本科及以上
5-7 年
职位描述
- 塑造价值观驱动的团队文化,带领区域公司售后服务运营团队从用户利益出发,贯彻并坚定执行用户企
业的理念;
- 全面负责区域公司售后服务运营规划运营管理工作,对用户体验、运营指标和经营结果负责;
- 落实各项区域公司、总部职能线对SO业务的各项管理制度和业务流程工作标准;
- 协同总部各职能团队落地业务培训、人才培养等计划,持为团队赋能;
- 负责对用户满意度的改进与重大用户投诉进行处理,进行总体协调;
- 负责售后服务运营各项会议的定期召开,对日常工作进行总结,并不断改进、优化,保持和区域公司、总部各团队相关人员沟通和交流的渠道畅通。
- 全国可派,视具体情况安排
职位要求
- 本科及以上学历;
- 符合蔚来的价值观,言行一致,知行合一。有出色的用户思维,关注用户体验,以用户满意为导向;
- 两年及以上汽车主机厂区域管理经验或经销商集团区域管理经验 ,有过经销商高端单店或者
多店管理经验;
- OFFICE办公自动化软件使用熟练;
- 能够独立完成项目规划与运营,具有较强的统筹工作能力。
投递
NIO

About NIO

NIO is a pioneer and a leading company in the premium smart electric vehicle market. Founded in November 2014, NIO’s mission is to shape a sustainable and brighter future together. NIO aims to build a community starting with smart electric vehicles to share joy and grow together with users.

NIO designs, develops, jointly manufactures and sells premium smart electric vehicles, driving innovations in next-generation technologies in autonomous driving, digital technologies, electric powertrains and batteries. NIO differentiates itself through its continuous technological breakthroughs and innovations, such as its industry-leading battery swapping technologies, Battery as a Service, or BaaS, as well as its proprietary autonomous driving technologies and Autonomous Driving as a Service, or ADaaS.

NIO’s models for sale include the all-new smart electric flagship SUV ES8, the smart electric flagship coupe SUV EC7, the smart electric mid-large SUV ES7, the smart electric flagship sedan ET7, the all-new smart electric all-round SUV ES6, the all-new smart electric coupe SUV EC6, the smart electric mid-sized sedan ET5, and the smart electric tourer ET5T.

Industry
Unknown
Company Size
5,001-10,000 employees
Headquarters
Jiading, CN
Year Founded
Unknown
Website
nio.com
Social Media