Bambu Lab

社媒技术支持

Bambu Lab  •  Onsite  •  3 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

社媒技术支持
深圳
全职
客户关系
热招职位
职位描述
1.规划并运营国内外官方论坛以及主流社媒平台的服务账号,负责客情/舆情监控及推动处理;
2.分析社媒平台客诉案例,并按需按规则导流到对应端口处理至闭环;
3.根据用户需求和产品特性,在平台积极分享产品使用、维护及故障排查指南;
4.塑造积极的服务形象,从服务角度与用户形成良好互动。
职位要求
1.本科及以上学历,理工科专业优先,互联网重度用户优先;
2.有相关岗位工作经历优先,有3D打印机使用经验优先;
3.优秀的英文听说读写能力,可作为工作语言;
4.具备较强的敏感度、沟通能力和推动力,擅长用户分析及洞察;
5.积极主动,认真负责,具备较强的品牌意识、服务意识和抗压能力。
投递
Bambu Lab

About Bambu Lab

Bambu Lab is a consumer tech company focusing on desktop 3D printers. Its state-of-the-art 3D printers offer a feature-rich first-class experience for a global community of 3D printing makers, aiming to break the barriers between the digital and physical worlds and bring creativity to a whole new level. Bambu Lab sells its 3D printers, filaments, and accessories on its official website, serving customers across 30+ countries.

Our Team

Our story started with the gathering of a team of 3D printing fans, who are also expert engineers in robotics, artificial intelligence, materials science, and internet industries. Our team is experienced in building high-tech products that bring positive impacts to the world. From the start, we have been dedicated to making cutting-edge technology affordable with advanced know-how and high production quality. We see ourselves as part of the ecosystem and are delighted to learn from and share knowledge with the 3D printing community. Our team's passion lies also in the commitment to creating the next generation of eco-friendly 3D printers - pushing the industry toward a future with a much lower carbon-footprint.

Industry
Hardware & Semiconductors
Company Size
51-200 employees
Headquarters
深圳市, CN
Year Founded
2020
Social Media