EcoFlow

技术支持部负责人

EcoFlow  •  Onsite  •  7 days ago
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Job Description

技术支持部负责人深圳全职互联网 / 电子 / 网游职位 ID:A54206职位描述1、负责管理技术文档(如维护手册、诊断手册)输出,管理DFS基线,维修工具需求管理;
2、负责管理服务部维修技术能力建设,为维修质量负责;
3、负责管理2B/2C技术问题端到端处理流程(ITR)迭代与优化,对技术问题SLA负责;
4、联合质量团队,实现对产品市场质量跟踪,提升产品市场质量;
5、负责技术支持团队的人员管理、绩效考核、梯队建设,制定部门年度工作规划及预算,统筹部门日常运营工作。职位要求1、本科及以上学历,英语可作为工作语言;
2、6年以上工作经验,具备20人+团队管理经验;
3、基本3C电子、储能行业技术支持管理经验;
4、熟悉ITR/IPD流程优先。 投递
EcoFlow

About EcoFlow

EcoFlow is a leading eco-friendly energy solutions company with the vision to power a new world. Since its founding in 2017, EcoFlow aims to become a reliable and trusted energy companion for individuals and families across the world, providing accessible and renewable power solutions at home, outdoors, and in mobile spaces. Today, with operational headquarters located in the USA, Germany, and Japan, EcoFlow has empowered more than 2.5 million users in over 100 markets worldwide.

Industry
Manufacturing & Production
Company Size
501-1,000 employees
Headquarters
Seattle, Washington
Year Founded
Unknown
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