Xiaomi Technology

用户体验运营

Xiaomi Technology  •  Onsite  •  7 days ago
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Job Description

用户体验运营北京社招全职职位 ID:D9732职位描述1.从用户旅程视角,搭建并持续完善用户体验识别、评估及监测能力,并进行趋势化管理,联动质量、业务部门形成闭环改进机制。
2.针对监测体系痛点及事业部创新项目,形成业务改善专项,设计相应的用户研究方法,深入挖掘、洞察用户需求,寻找提升服务和体验的关键问题,联动各责任部门进行改善方向共创,并对改善结果进行监测。
3.通过对用户体验的深入发掘发现突破点,利用多种方式传导用户声音,为业务带来启发和增值,并更多的影响到上下游。
4.基于业务痛点、市场发展进行行业对标,根据具体目标单独组织指定研究计划,开展项目设计。职位要求1.本科及以上学历,3年左右用户体验、项目管理等相关经验,初步掌握体验分析、用户调研等基础方法论
2.具备优秀的用户体验意识,较强的用户同理心,习惯对用户体验进行打磨
3.可协同承担体验项目管理,方案设计思维意识的创新,实现用户体验上的突破
4.有基本的数据统计思维能力 投递
Xiaomi Technology

About Xiaomi Technology

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018 (1810.HK). Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company has also established the world’s leading consumer AIoT (AI+IoT) platform,reached 558 million smart devices connected to its platform (excluding smartphones,laptops and tablets) as of September 30 2022. Xiaomi products are present in more than 100 countries and regions around the world. In August 2022, Xiaomi was included in the Fortune Global 500 list for the fourth year in a row, ranking 266th. The company is the fastest-rising Chinese technology conglomerate during the four-year period.

Xiaomi is a constituent of the Hang Seng Index, Hang Seng China Enterprises Index, Hang Seng TECH Index and Hang Seng China 50 Index.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Beijing, CN
Year Founded
2010
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