Xiaomi Technology

手机服务运营

Xiaomi Technology  •  Onsite  •  7 days ago
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Job Description

手机服务运营北京社招全职职位 ID:H7789A职位描述1、负责手机品类某产品的服务运营相关工作,对接新品上市服务准备、产品全生命周期的费用把控、服务体验管理及运营支持等各维度工作;
2、负责手机品类某产品的行业知识、信息、竞品动态洞察工作,结合问题分析、专项改善等举措,不断改善品类费用构成,优化整体服务费率;
3、负责手机品类某产品的全链路问题改善工作,优化客户服务体验,规划打造具有行业竞争力的服务政策、流程机制,保障手机品类整体服务的行业竞争力。职位要求1、本科以上学历
2、具备手机品类服务相关工作经验
3、具备项目设计、开发和运营管理相关工作经验 投递
Xiaomi Technology

About Xiaomi Technology

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018 (1810.HK). Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company has also established the world’s leading consumer AIoT (AI+IoT) platform,reached 558 million smart devices connected to its platform (excluding smartphones,laptops and tablets) as of September 30 2022. Xiaomi products are present in more than 100 countries and regions around the world. In August 2022, Xiaomi was included in the Fortune Global 500 list for the fourth year in a row, ranking 266th. The company is the fastest-rising Chinese technology conglomerate during the four-year period.

Xiaomi is a constituent of the Hang Seng Index, Hang Seng China Enterprises Index, Hang Seng TECH Index and Hang Seng China 50 Index.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Beijing, CN
Year Founded
2010
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