PCCW

热线销售代表

PCCW  •  Guangzhou, CN (Onsite)  •  8 days ago
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Job Description

热线销售代表

  • 工作职责:
  1. 主要通过电话外呼的方式销售香港电讯旗下品牌的产品、服务和各项优惠给现有客户或新客户;
  2. 与香港个人用户对接,熟悉品牌产品并善于挖掘客户需求,把握与客户沟通的每个机会,提供合适的销售方案;
  3. 提高服务质量,准确有效地解答客户咨询,并及时处理和反馈客户意见;
  4. 如遇到客户的投诉或查询超越自己的有关权限时,应及时反馈给所属上司;
  5. 将客户反馈的各种意见转达给有关部门,以提高服务质量;
  6. 遵守既定的工作时间表,遵从公司的政策,规章制度及工作指引;
  7. 完成公司制定的销售指标及在合法合规的情况下致力达成客户的要求。
  • 岗位要求:
  1. 良好的问题处理能力及电话销售技巧,具有丰富的电话营销沟通经验者优先;
  2. 粤语流利、表达清晰,良好的沟通能力,英文能力优秀者优先;
  3. 自信、积极、灵活、有耐心,有礼貌,具备较强的适应性,能承受一定的压力;
  4. 应变力强,适应轮班工作。
PCCW

About PCCW

PCCW Limited is a global company headquartered in Hong Kong which holds interests in telecommunications, media, IT solutions, property development and investment, and other businesses.

The Company holds a majority stake in the HKT Trust and HKT Limited*, Hong Kong’s premier telecommunications service provider and leading operator of fixed-line, broadband, mobile communication and media entertainment services. HKT delivers end-to-end integrated solutions employing emerging technologies to assist enterprises in transforming their businesses. HKT has also built a digital ecosystem integrating its loyalty programme, e-commerce, travel, insurance, fintech and healthtech services to deepen its relationship with customers.

PCCW owns a fully integrated multimedia and entertainment group in Hong Kong engaged in the provision of OTT video service locally and in other places in the region. Through HK Television Entertainment Company Limited, PCCW also operates a domestic free TV service in Hong Kong.

In addition, PCCW holds a stake in Pacific Century Premium Developments Limited and other overseas investments.

PCCW is part of Pacific Century Group, named by Forbes as one of the World's Best Employers 2023.

*HKT Limited is a company incorporated in the Cayman Islands with limited liability.

Listing and trading

PCCW shares are listed on The Stock Exchange of Hong Kong Limited (SEHK: 0008) and traded in the form of American Depositary Receipts on the OTC Markets Group Inc. in the US (Ticker: PCCWY).

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Hong Kong, HK
Year Founded
Unknown
Website
pccw.com
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