Xiaomi Technology

门店服务主管

Xiaomi Technology  •  Onsite  •  8 days ago
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Job Description

门店服务主管长沙社招全职职位 ID:A204137职位描述1、对所辖区域和业务的顾客服务满意度相关指标及经营指标达成负责,对网络规划及达成负责;
2、区域内各项业务落地效果信息收集、整理、反馈与解决进度追踪;
3、不定期组织所辖区域的各项业务,包含技术,政策培训工作;
4、区域内投诉案件的收集、处理、结果追踪;
5、负责所辖区域内门店的日常盘点,抽查盘点工作;区域内各项系统问题的反馈、协调、调拨、审核等工作;
6、区域内各项业务的数据整理分析,以及总部所需的各项数据收集、传送工作;
7、门店工程师等岗位招聘、业务培训,推进门店销服融合。职位要求1、本科及以上学历,3年以上相关工作经验;
2、 执行力强,反应速度快,具备解决危机事件的基本素质;
3、 可以熟练使用Office等办公软件、具备一定的数据分析能力;
4、 工作细致认真,责任心强,思维敏捷,具有较强的团队合作精神;
5、 有良好的职业道德和素养,能承受较强的工作压力。 投递
Xiaomi Technology

About Xiaomi Technology

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018 (1810.HK). Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company has also established the world’s leading consumer AIoT (AI+IoT) platform,reached 558 million smart devices connected to its platform (excluding smartphones,laptops and tablets) as of September 30 2022. Xiaomi products are present in more than 100 countries and regions around the world. In August 2022, Xiaomi was included in the Fortune Global 500 list for the fourth year in a row, ranking 266th. The company is the fastest-rising Chinese technology conglomerate during the four-year period.

Xiaomi is a constituent of the Hang Seng Index, Hang Seng China Enterprises Index, Hang Seng TECH Index and Hang Seng China 50 Index.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Beijing, CN
Year Founded
2010
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