Xiaomi Technology

质量管理

Xiaomi Technology  •  Onsite  •  8 days ago
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Job Description

质量管理北京社招全职职位 ID:A224659A职位描述1. 负责线上事故的治理与运营,通过对事故的整体复盘,改进流程,专项优化并跟进闭环;包含并不限于政府投诉、行政举报的应对;
2. 搭建电商事前预防、风控体系,建立和完善线上质量改进流程,推动业务风险梳理,完善线上运营监控、应急体系;有独立搭建系统能的能力;
3. 牵头质量专项改进工作,推动改进措施落地并评估效果,达成避免事故和减少异常的治理目标;
4. 负责电商部整体规划、收集整理业务需求及痛点、主导需求分析、功能落地等相关工作;
5. 负责质量文化和关键质量流程运营,提升团队质量意识;
职位要求1. 本科及以上学历,3年以上相关工作经验,有3C产品售后/客服/物流运营管理经验或者相关岗位优先,知名电商平台或者电商公司规则风控岗位经验优先,有团队管理能力者优先;
2. 较强的责任心和客户服务意识,能深入理解业务,产品及场景,有消费者视角,以数据为基础,分析问题和解决问题;优秀的逻辑思维能力,透过现象识别问题根因,具备执行力和推动力,善于处理人际关系,良好的口头与书面沟通能力,擅长EXCEL和PPT,有较强的的数据分析和PPT书写能力;
3. 计算机、数据分析、质量管理相关专业优先;有制作SOP(标准作业流程)的经验;
4. 3-5年质量管理系统经验,熟悉市场上主流质量管理系统的管理思路和应用场景,了解相关行业质量管理现状及未来发展趋势;
5. 具备项目管理能力,有良好的组织协调、沟通能力,推动跨团队合作、促使项目计划按时完成;
6. 具备较强的沟通表达能力、横向协作能力、良好的合作精神和高度责任心; 投递
Xiaomi Technology

About Xiaomi Technology

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018 (1810.HK). Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company has also established the world’s leading consumer AIoT (AI+IoT) platform,reached 558 million smart devices connected to its platform (excluding smartphones,laptops and tablets) as of September 30 2022. Xiaomi products are present in more than 100 countries and regions around the world. In August 2022, Xiaomi was included in the Fortune Global 500 list for the fourth year in a row, ranking 266th. The company is the fastest-rising Chinese technology conglomerate during the four-year period.

Xiaomi is a constituent of the Hang Seng Index, Hang Seng China Enterprises Index, Hang Seng TECH Index and Hang Seng China 50 Index.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Beijing, CN
Year Founded
2010
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