Xiaomi Technology

事故服务顾问

Xiaomi Technology  •  Foshan, CN (Onsite)  •  8 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

事故服务顾问佛山社招全职职位 ID:A36817职位描述1.佛山服务中心售后用户现场接待、跟进,与用户沟通车辆服务需求等相关事项
2.售后进店用户满意度管理,根据用户特点分类维护管理
3.对接售后服务信息跟进,故障咨询闭环
4.践行小米汽车价值观,坚定维护品牌形象及口碑传播
5.处理在服务过程中,用户投诉抱怨,转接车辆维修对接协调事宜职位要求1.有中高端汽车品牌服务经验优先
2.语言沟通表达、亲和力较好
3.有新能源工作经验优先
4.具备车险与车辆事故相关知识及处理经验
5.大专以上学历,有驾照且能够良好驾驶车辆,无重大违规记录 投递
Xiaomi Technology

About Xiaomi Technology

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018 (1810.HK). Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company has also established the world’s leading consumer AIoT (AI+IoT) platform,reached 558 million smart devices connected to its platform (excluding smartphones,laptops and tablets) as of September 30 2022. Xiaomi products are present in more than 100 countries and regions around the world. In August 2022, Xiaomi was included in the Fortune Global 500 list for the fourth year in a row, ranking 266th. The company is the fastest-rising Chinese technology conglomerate during the four-year period.

Xiaomi is a constituent of the Hang Seng Index, Hang Seng China Enterprises Index, Hang Seng TECH Index and Hang Seng China 50 Index.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Beijing, CN
Year Founded
2010
Social Media