XPENG

企微运营主管(派遣)

XPENG  •  Onsite  •  11 days ago
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Job Description

企微运营主管(派遣)广州劳务营销服板块职位描述岗位职责:
1、私域用户运营:搭建潜客分层运营体系,落地并优化企微潜客触达的策略SOP,提升转化效率。
2、中台客服管理:统筹企微客服排班、人力分配,管控咨响应时效、服务合规性与接待质量;搭建全场景服务话术库,常态化开展质检、复盘及培训,保障接待口碑。
3、内容素材赋能:运营企微素材库,更新车型、用车养护等素材,赋能终端及客服高效调用,根据素材使用率,输出报告给相关内容制作方,优化内容方向。
4、数据复盘协同:定期跟踪企微运营核心数据,跨部门联动,拆解运营卡点、优化落地策略,保障月度转化指标达成。
岗位要求:
1、专科及以上学历,3年以上汽车行业企微/私域运营实操经验。
2、熟悉企微全量后台功能、数据看板,掌握汽车行业线索从引流到成交的完整转化链路。
3、强结果导向,能承担量化业绩压力,具备良好的跨部门协同、流程统筹落地能力。职位要求-- 投递
XPENG

About XPENG

XPeng is a leading Chinese Smart EV company that designs, develops, manufactures, and markets Smart EVs that appeal to the large and growing base of technology-savvy middle-class consumers. Its mission is to drive Smart EV transformation with technology and data, shaping the mobility experience of the future. In order to optimize its customers’ mobility experience, XPeng develops in-house its full-stack advanced driver-assistance system technology and in-car intelligent operating system, as well as core vehicle systems including powertrain and the electrical/electronic architecture. XPeng is headquartered in Guangzhou, China. In 2021, the Company established its European headquarters in Amsterdam, along with other dedicated offices in Copenhagen, Munich, Oslo, and Stockholm.The Company’s Smart EVs are mainly manufactured at its plant in Zhaoqing and Guangzhou,Guangdong province.

For more information, please visit https://heyxpeng.com.

Industry
Automotive & Mobility
Company Size
1,001-5,000 employees
Headquarters
Guangzhou, CN
Year Founded
2014
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