NIO

空间运营专员

NIO  •  Onsite  •  13 days ago
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Job Description

空间运营专员成都社招全职用户与服务本科及以上1-3 年职位描述1. NIO House的空间运营,NHS实行排班轮岗,每个NHS都要掌握及执行NIO House每个功能区的工作,能够灵活做好用户的服务体验和门店内的情况应对,对内对外维持蔚来高端的品牌形象;
2. 用户服务:全程热情主动地接待到店访问的用户及用户的朋友,为用户提供高质量的空间场景,并在场景中的各个功能区触点、蔚来App、会员服务的使用等,为用户提供安心舒适的服务体验,与用户建立长期稳定的伙伴关系;创造超越用户期待的愉悦体验,关怀用户体验,不断提升用户在蔚来社区的活跃度以及激活率;
3. NIO Café吧台区域基础出品运营、食品卫生安全、货物进销存管理,保证吧台在高效率和高标准要求下的运营;
4. NIO House内容运营:NIO House每周会根据用户喜好和节日节气,开展用户可以参与的活动,通过用户活动维护用户的涟漪关系,营造品牌向往感;能够参与组织策划NIO House内开展的例如主题派对、生日会等中大型活动组织,承接公司、用户、异业品牌需求,保证具有蔚来范的活动质量落地;
5. 蔚来的用户关系运营,主动链接所有用户,提高用户社群活跃度及用户激活率,增强用户黏性,推动涟漪;
6.此岗位与人力资源合作公司签订劳动合同职位要求1. 具有1-3年高端酒店,咖啡吧台运营经验为优;
2. 能够在非常活跃的环境中提供出色的用户体验,保持热情积极的态度以及充沛的精力;
3. 具备用户服务的精神,可以预见用户的需求,并提供解决方案;
4. 具备较强的执行力和抗压力,以及极强的责任感和解决问题的能力;
5. 善于沟通,具备较强的沟通能力及跨部门协调能力,拥有优秀的团队协作意识;
6. 性格开朗,思维活跃,对新事物充满好奇,有创造力和想象象力;具备一定的个人才艺,并且可组织用户活动尤佳。 投递
NIO

About NIO

NIO is a pioneer and a leading company in the premium smart electric vehicle market. Founded in November 2014, NIO’s mission is to shape a sustainable and brighter future together. NIO aims to build a community starting with smart electric vehicles to share joy and grow together with users.

NIO designs, develops, jointly manufactures and sells premium smart electric vehicles, driving innovations in next-generation technologies in autonomous driving, digital technologies, electric powertrains and batteries. NIO differentiates itself through its continuous technological breakthroughs and innovations, such as its industry-leading battery swapping technologies, Battery as a Service, or BaaS, as well as its proprietary autonomous driving technologies and Autonomous Driving as a Service, or ADaaS.

NIO’s models for sale include the all-new smart electric flagship SUV ES8, the smart electric flagship coupe SUV EC7, the smart electric mid-large SUV ES7, the smart electric flagship sedan ET7, the all-new smart electric all-round SUV ES6, the all-new smart electric coupe SUV EC6, the smart electric mid-sized sedan ET5, and the smart electric tourer ET5T.

Industry
Unknown
Company Size
5,001-10,000 employees
Headquarters
Jiading, CN
Year Founded
Unknown
Website
nio.com
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