BigOne Lab

客户成功经理

BigOne Lab  •  Onsite  •  15 days ago
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Job Description

客户成功经理上海全职互联网 / 电子 / 网游 - 金融 / 投资职位描述- 全面理解公司的各产品线及产品能力,为签约客户定制成功方案,协助他们通过百观的数据产品提升商业决策能力;
- 建立与客户日常且有深度的互动,沟通数据洞察和数据使用的best practice,建立客户对产品的粘性;
- 寻找客户深度使用数据咨询服务的场景,帮助客户理解我们的定制服务和咨询服务能力,寻找定制化项目的合作机会;
- 协助机构客户的开拓、维护服务,包括客户拜访、分析师电话会议安排及其他数据分享活动等。
- 协助销售团队完成各项商务流程,如客户信息的录入及服务统计,合同拟定、项目交付等文案工作。
- 整体上负责关键客户成功指标,实现客户续约和增购。职位要求- 985/211或同等级海外学校本科及以上学历;
- 有过1年及以上客户咨询服务的工作经验;
- 优秀的口头和书面沟通表达能力,能够熟练地使用英语进行工作交流;
- 逻辑清楚,做事有条理,学习能力强,善于团队合作,有很强的自驱力和责任感;
- 对证券分析有基本认知,有商业数据分析、BI相关经验佳; 投递
BigOne Lab

About BigOne Lab

Founded in 2016, BigOne Lab is a leading alternative data company in China. We are committed to building an engine for alternative data-driven business intelligence, providing services for business decision-makers across the globe, practicing and pushing forward the Digital Economy.

Based on innovative technologies, such as Multimodal Data Analysis(MDA), SaaS module, cloud computing, Artificial Intelligence, we have created a way to transform wide-ranging alternative data into thought-provoking insights. Our mission is to empower business decision-makers and investment professionals with our one-stop solutions featuring premium data products, professional services, and an easy-to-use system.

Our products and solutions cover hundreds of business analytic metrics in 10+ industries and 200,000+ companies. An increasing number of institutional investors and companies are adopting our solutions to answer their key questions in business decision-making, including the world's leading PE/VC, sovereign wealth funds, hedge funds, top consumer companies, and internet companies.

We have received investment from S&P Global, GP Capital, China Growth Capital, ZhenFund and Palm Drive Capital.

We are a professional and diverse team with rich experience in industry research, data science, engineering and product development. Our members previously worked for tech giants, world-class financial and data companies, and new economy companies, such as Bloomberg, Google, BlackRock, Goldman Sachs, Tencent, ByteDance, and Xiaomi. They graduated from Peking University, Tsinghua University, University of Hong Kong, Carnegie Mellon University, Columbia University, and Fudan University, among other famous universities at home and abroad.

Industry
IT & Software
Company Size
11-50 employees
Headquarters
Unknown
Year Founded
2016
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