Insta360

电商产品售前专家

Insta360  •  Shenzhen, CN (Onsite)  •  17 days ago
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Job Description

电商产品售前专家深圳社招全职职位描述工作职责
作为售前产品专家,你是销售、产品知识和解决方案方面的领导者。你知道如何将顾客微弱的好奇心转变成强烈的兴趣,最终发展成用户。在出现新的产品和活动时,你愿意第一时间主动学习和分享。你认可影石的使命“帮助人们更好地记录和分享生活”,并能在与顾客的所有互动中展现这一点。你总能达到、甚至超越自己的绩效目标
岗位职责:
1. 负责接待线上客户,从客户的提问中洞察和挖掘真实需求,并且巧妙地展示出产品对应的优势,从解决用户问题的角度出发去促进最终转化、达成交易
2. 输出高效的产品销售话术和可见,对售前团队进行培训赋能,提升团队的服务能力、转化能力和销售结果
3. 分析客户心声和反馈,洞察客户痛点,并反哺到产品设计和业务发展实现系统性解决方案,以提升电商整体的核心能力
职位要求1. 热爱影像,并且具备超强的学习能力,能快速掌握新产品
2. 英文流利,能达到native水平,能无障碍与海外用户沟通交流
3. 有耐心,愿意分享,愿意帮助团队持续落地产品的用户教育
4. 具备分析能力,擅长通过现象看本质,不管是挖掘客户需求,或是洞察业务增长点
5. 结果导向、目标感强,愿意持续追求高目标 投递
Insta360

About Insta360

At Insta360, we think bold—pushing boundaries to capture life's most incredible moments. From jaw-dropping action shots to cinematic storytelling, we equip creators with award-winning products like Insta360 Ace Pro 2, X5, GO 3S, Link 2, Flow 2 Pro, and Pro 2.

Founded in 2015 with a mission to help people better capture and share their lives, Insta360 has gone from being a college student's dream to a global innovator of 360 cameras, action cameras, and AI-powered imaging tools.

Insta360 products are trusted by a thriving community of over 5 million creators to deliver immersive experiences in filmmaking, real estate, education, entertainment, tourism, journalism and more.

Follow us for:

- Product launches and updates, from cutting-edge hardware to industry-leading software.

- Industry insights on 360 video, filmmaking, and the future of content creation.

- Behind-the-scenes stories from global creators, partners, and the Insta360 team.

Industry
Hardware & Semiconductors
Company Size
501-1,000 employees
Headquarters
Los Angeles, California
Year Founded
2015
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