Insta360

售前导购产品专员

Insta360  •  Onsite  •  17 days ago
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Job Description

售前导购产品专员深圳社招全职职位描述工作职责
作为影石的电商售前导购产品专家,希望你是集销售能力、产品知识和解决方案能力于一身的佼佼者:你拥有将顾客微弱的好奇心转变为浓厚兴趣并实现用户转化的能力;在新产品和活动面世时,你能够第一时间主动学习和分享;你认同我们“帮助人们更好地记录和分享生活”的使命,并会在与顾客互动中展现这一点;你总是能够达到乃至超越自己的绩效目标。
岗位职责:
1. 负责电商平台售前接待,在有限时间内推荐符合用户需求的产品,完成销售目标。
2. 通过引导式提问,挖掘并识别用户的真实需求和具体使用场景,激发低购买意愿用户的兴趣并实现销售转化。
3. 记录咨询但未下单用户的信息,保持一定周期内的用户关系维护和再触达,促成销售转化。
4. 记录用户购买或流失原因,分析深层影响因素并提出解决办法,与运营团队协作提升复购和下单率。
5. 持续补充和迭代完善话术库,提高话术针对性和有效性,从而提升销售转化率。
职位要求1. 2年左右面向客户的营销/销售经验,如运动装备/相机产品类门店导购、主播、产品营销人员。
2. 具备超强的学习能力,可快速掌握公司产品卖点、使用场景和配件搭配,并愿意主动与用户分享。
3. 具备主导会话的能力,善于挖掘用户潜在且未明确表达的需求,洞察能力强。
4. 具有同理心,善于维护和发展用户关系。
5. 具备强烈的目标感和结果导向,愿意为达到或超越绩效目标探索高效解决方案。
6. 加分项:对影像充满热情,精通相机产品;热爱户外活动,尤其是摩托车/自行车/生活旅拍/滑雪等领域,对垂直场景有深入理解和见解。 投递
Insta360

About Insta360

At Insta360, we think bold—pushing boundaries to capture life's most incredible moments. From jaw-dropping action shots to cinematic storytelling, we equip creators with award-winning products like Insta360 Ace Pro 2, X5, GO 3S, Link 2, Flow 2 Pro, and Pro 2.

Founded in 2015 with a mission to help people better capture and share their lives, Insta360 has gone from being a college student's dream to a global innovator of 360 cameras, action cameras, and AI-powered imaging tools.

Insta360 products are trusted by a thriving community of over 5 million creators to deliver immersive experiences in filmmaking, real estate, education, entertainment, tourism, journalism and more.

Follow us for:

- Product launches and updates, from cutting-edge hardware to industry-leading software.

- Industry insights on 360 video, filmmaking, and the future of content creation.

- Behind-the-scenes stories from global creators, partners, and the Insta360 team.

Industry
Hardware & Semiconductors
Company Size
501-1,000 employees
Headquarters
Los Angeles, California
Year Founded
2015
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