Insta360

服务解决方案专家

Insta360  •  Onsite  •  17 days ago
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Job Description

服务解决方案专家深圳社招全职职位描述职位概述
负责公司全球增值服务产品的全生命周期管理,包括需求洞察、产品设计、定价策略制定及保险公司引入等核心工作,通过深入理解消费者需求与行业趋势,制定并落地全球化的服务解决方案,提升用户满意度与商业价值。
岗位职责
1. 需求洞察与策略制定:通过市场调研、用户访谈及数据分析,洞察全球不同区域消费者对增值服务的需求,结合行业趋势(如延保服务、意外保障等)制定差异化产品策略;
2. 产品设计与定价管理:主导增值服务产品的产品矩阵规划和方案交付,包括服务内容、定价、保障范围、理赔流程等;基于成本结构、用户付费意愿及竞品分析设计和迭代增值服务;
3. 保司合作与生态建设:负责筛选、引入及管理全球优质保险公司合作伙伴;协同法务、财务等部门完成合同谈判与签署,确保合作合规性与风险可控。
4. 服务产品运营:通过数据分析,挖掘机会点和识别风险点,推动服务体验优化和提升服务销量。
职位要求1. 本科以上学历,英语可作为工作语言;
2. 具备3年以上增值服务产品设计理经验,有消费电子、智能硬件领域经验者优先;
3. 具备较强创新能力,能够设计超行业标杆的服务产品或增值服务解决方案者优先;
4. 熟悉增值服务产品全生命周期管理流程,具备需求分析、产品规划、定价策略制定的能力;
5. 具备出色的沟通协调能力与项目管理能力,能有效推动跨部门协作。 投递
Insta360

About Insta360

At Insta360, we think bold—pushing boundaries to capture life's most incredible moments. From jaw-dropping action shots to cinematic storytelling, we equip creators with award-winning products like Insta360 Ace Pro 2, X5, GO 3S, Link 2, Flow 2 Pro, and Pro 2.

Founded in 2015 with a mission to help people better capture and share their lives, Insta360 has gone from being a college student's dream to a global innovator of 360 cameras, action cameras, and AI-powered imaging tools.

Insta360 products are trusted by a thriving community of over 5 million creators to deliver immersive experiences in filmmaking, real estate, education, entertainment, tourism, journalism and more.

Follow us for:

- Product launches and updates, from cutting-edge hardware to industry-leading software.

- Industry insights on 360 video, filmmaking, and the future of content creation.

- Behind-the-scenes stories from global creators, partners, and the Insta360 team.

Industry
Hardware & Semiconductors
Company Size
501-1,000 employees
Headquarters
Los Angeles, California
Year Founded
2015
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