Insta360

服务运营实习生

Insta360  •  Onsite  •  17 days ago
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Job Description

服务运营实习生深圳社招全职职位描述1. 负责增值服务服务日常运营支持,包括特殊情况下 Care 相关操作,确保服务权益准确落地;
2. 参与知识运维更新工作,定期梳理 Care 服务相关业务政策、FAQ 及操作指南,及时更新陈旧内容;
3. 定期汇总 Care 服务关键数据,制作基础报表,协助分析数据;
4. 协助跨部门沟通对接,跟进与Care相关的跨部门协作事项;
5. 收集行业增值服务信息及海外市场相关动态,整理分析并形成基础简报;
6. 完成团队交办的其他增值服务运营相关辅助工作。职位要求1. 本科及以上学历,在校大三、大四或研究生在读均可,能保证每周出勤 4 天及以上,连续实习 3 个月及以上;
2. 具备良好的沟通协调能力,能高效对接内外部需求,清晰传递业务信息;
3. 有责任心、自驱力强,对增值服务运营工作有兴趣,具备一定的问题解决能力;
4. 有互联网增值服务、售后运营或知识管理相关实习经验者优先。 投递
Insta360

About Insta360

At Insta360, we think bold—pushing boundaries to capture life's most incredible moments. From jaw-dropping action shots to cinematic storytelling, we equip creators with award-winning products like Insta360 Ace Pro 2, X5, GO 3S, Link 2, Flow 2 Pro, and Pro 2.

Founded in 2015 with a mission to help people better capture and share their lives, Insta360 has gone from being a college student's dream to a global innovator of 360 cameras, action cameras, and AI-powered imaging tools.

Insta360 products are trusted by a thriving community of over 5 million creators to deliver immersive experiences in filmmaking, real estate, education, entertainment, tourism, journalism and more.

Follow us for:

- Product launches and updates, from cutting-edge hardware to industry-leading software.

- Industry insights on 360 video, filmmaking, and the future of content creation.

- Behind-the-scenes stories from global creators, partners, and the Insta360 team.

Industry
Hardware & Semiconductors
Company Size
501-1,000 employees
Headquarters
Los Angeles, California
Year Founded
2015
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