NIO

服务中心督导

NIO  •  Onsite  •  17 days ago
Expired
AI can make mistakes so check important info. Chat history is never stored.

Job Description

服务中心督导台州社招全职用户与服务大专及以上5-7 年职位描述1.熟悉车辆、售后服务策略、售后服务标准、商务政策等,深刻理解公司服务理念及价值观,辅导授权合作伙伴业务开展,确保授权合作伙伴对蔚来的策略、标准、政策的理解和执行,为用户提供无忧售后服务,确保维修时效、维修质量以及维修服务体验;
2.了解授权合作伙伴的业务情况,包括但不限于人员结构、产能情况等;
3.对授权合作伙伴进行定期巡检,推动服务标准、服务要求日常执行落地;
4.支持授权合作伙伴业务运行,包括但不限于跨部门协调、弱项提升等;
5.客诉处理。职位要求1.全日制大专及以上学历,熟练使用各种办公软件;
2.持C1及以上驾照,两年以上实际驾龄,对汽车了解和热爱;
3.良好的沟通与组织协调能力,优秀的服务意识和良好的抗压能力;
4.5年以上中高端4S店售后经理/客服经理/服务经理等相关经验。 投递
NIO

About NIO

NIO is a pioneer and a leading company in the premium smart electric vehicle market. Founded in November 2014, NIO’s mission is to shape a sustainable and brighter future together. NIO aims to build a community starting with smart electric vehicles to share joy and grow together with users.

NIO designs, develops, jointly manufactures and sells premium smart electric vehicles, driving innovations in next-generation technologies in autonomous driving, digital technologies, electric powertrains and batteries. NIO differentiates itself through its continuous technological breakthroughs and innovations, such as its industry-leading battery swapping technologies, Battery as a Service, or BaaS, as well as its proprietary autonomous driving technologies and Autonomous Driving as a Service, or ADaaS.

NIO’s models for sale include the all-new smart electric flagship SUV ES8, the smart electric flagship coupe SUV EC7, the smart electric mid-large SUV ES7, the smart electric flagship sedan ET7, the all-new smart electric all-round SUV ES6, the all-new smart electric coupe SUV EC6, the smart electric mid-sized sedan ET5, and the smart electric tourer ET5T.

Industry
Unknown
Company Size
5,001-10,000 employees
Headquarters
Jiading, CN
Year Founded
Unknown
Website
nio.com
Social Media