NIO

服务中心督导(南宁)

NIO  •  Onsite  •  17 days ago
Expired
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Job Description

服务中心督导(南宁)南宁社招全职用户与服务 - 蔚来顾问大专及以上5-7 年职位描述1、熟悉车辆、售后服务策略、售后服务标准、商务政策等,深刻理解公司服务理念及价值观,辅导授权合作伙伴业务开展,确保授权合作伙伴对蔚来策略,标准、政策的理解和执行,为用户提供无忧售后服务,确保维修时效、维修质量及维修服务体验;
2、了解授权合作伙伴的业务情况,包括但不限于人员结构、产能情况等;
3、对授权合作伙伴进行定期巡检,推动服务标准、服务要求日常执行落地;
4、支持授权合作伙伴业务运行,包括但不限于跨部门协调,弱项提升,客诉处理等;
5、对公司车商城业务中的所在地车美及安装类业务进行管理及执行,对所在地新车PDI进行管理及执行;
6、完成落实上级交待的其它工作及事项。职位要求1、26-36周岁,大专及以上学历,熟悉使用各种办公软件;
2、持C1及以上驾照,两年以上实际驾龄,驾驶技术优秀;
3、良好的沟通与组织协调能力,优秀的服务意识和良好的抗压能力;
4、3年以上中高端4S店汽车后市场服务经理/售后主管相关经验,汽车技术、业务管理、客户管理成就优秀者优先;
5、持有行业认可的车辆维修资格证者优先;
6、有事故理赔、车辆保险相关从业经验者优先;
7、工作地南宁市,需周边所管地级市服务中心出差。 投递
NIO

About NIO

NIO is a pioneer and a leading company in the premium smart electric vehicle market. Founded in November 2014, NIO’s mission is to shape a sustainable and brighter future together. NIO aims to build a community starting with smart electric vehicles to share joy and grow together with users.

NIO designs, develops, jointly manufactures and sells premium smart electric vehicles, driving innovations in next-generation technologies in autonomous driving, digital technologies, electric powertrains and batteries. NIO differentiates itself through its continuous technological breakthroughs and innovations, such as its industry-leading battery swapping technologies, Battery as a Service, or BaaS, as well as its proprietary autonomous driving technologies and Autonomous Driving as a Service, or ADaaS.

NIO’s models for sale include the all-new smart electric flagship SUV ES8, the smart electric flagship coupe SUV EC7, the smart electric mid-large SUV ES7, the smart electric flagship sedan ET7, the all-new smart electric all-round SUV ES6, the all-new smart electric coupe SUV EC6, the smart electric mid-sized sedan ET5, and the smart electric tourer ET5T.

Industry
Unknown
Company Size
5,001-10,000 employees
Headquarters
Jiading, CN
Year Founded
Unknown
Website
nio.com
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