NIO

网格负责人

NIO  •  Onsite  •  17 days ago
Expired
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Job Description

网格负责人佛山社招全职用户与服务 - 运营管理大专及以上3-5 年职位描述• 基于业务规划制定业务策略,主动协同总部职能团队和协同部门,达成团队目标;
• 负责道路服务网络的规划和拓展,对所负责区域的运力进行精细化管理,提升效率;
• 负责网格人员招募、培养和管理,提升服务能力和专业技能,带领团队持续为用户提供超越期待的全程体验;
• 负责道路服务专员的团队建设,提升团队士气和向心力,激励专员从外力驱动到自我驱动;
• 负责道路服务专员团队设备日常维护、物料领用、库存盘点管理工作;
• 配合本地车务安排专员工具车辆维修、保养等工作,确保运营期间车辆使用不受影响; • 负责团队的安全培训和风险管控,预防安全风险,降低事故率,及时应对处理各种突发异常事件; • 负责营运车辆(含外包车辆)事故全过程的处理及跟进、事故上报、事故款申请、理赔、核销、结案、事故定损等后续工作职位要求• 大专及以上学历,专业不限,能熟练使用办公软件;
• 对新能源领域和车后服务有一定认知,了解和认可蔚来的品牌和服务;
• 5年以上一线团队管理经验,有大团队管理经验或者众包团队运营管理经验优先:
• 持C1及以上驾照,三年以上驾龄,驾驶技术优秀;
• 良好的职业操守,出色的沟通与组织协调能力,优秀的服务意识和突发事件处理能力;有保险理赔、事故处理经验,具备安全生产管理人员认证优先。 投递
NIO

About NIO

NIO is a pioneer and a leading company in the premium smart electric vehicle market. Founded in November 2014, NIO’s mission is to shape a sustainable and brighter future together. NIO aims to build a community starting with smart electric vehicles to share joy and grow together with users.

NIO designs, develops, jointly manufactures and sells premium smart electric vehicles, driving innovations in next-generation technologies in autonomous driving, digital technologies, electric powertrains and batteries. NIO differentiates itself through its continuous technological breakthroughs and innovations, such as its industry-leading battery swapping technologies, Battery as a Service, or BaaS, as well as its proprietary autonomous driving technologies and Autonomous Driving as a Service, or ADaaS.

NIO’s models for sale include the all-new smart electric flagship SUV ES8, the smart electric flagship coupe SUV EC7, the smart electric mid-large SUV ES7, the smart electric flagship sedan ET7, the all-new smart electric all-round SUV ES6, the all-new smart electric coupe SUV EC6, the smart electric mid-sized sedan ET5, and the smart electric tourer ET5T.

Industry
Unknown
Company Size
5,001-10,000 employees
Headquarters
Jiading, CN
Year Founded
Unknown
Website
nio.com
Social Media