IReader Technology Limited

用户/社群运营

IReader Technology Limited  •  Onsite  •  1 month ago
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Job Description

用户/社群运营北京全职互联网 / 电子 / 网游职位描述1.用户分层与分类管理:对平台用户进行体系化分层(如潜在合作方、体验用户等),建立用户标签与管理机制,匹配对应团队进行高效承接与跟进。
2.C 端用户社群运营:负责用户社群搭建、维护与日常运营,通过社群完成用户答疑、活动触达、产品功能宣导、使用指导,提升用户体验与满意度。
3.用户数据与反馈收集:持续收集用户行为、需求、痛点与产品建议,输出用户反馈报告,同步给产品、运营、技术团队,推动产品体验优化。
4:用户活跃与氛围维护:策划社群轻互动、话题讨论、福利活动,维护社群秩序与氛围,提升用户粘性、归属感与口碑传播。
职位要求1.本科及以上学历,1-2 年用户运营、社群运营、APP用户维护相关经验优先。
2.熟悉用户分层、社群SOP、用户承接流程,有C端用户服务经验者优先。3.沟通能力强,耐心细致,有极强的服务意识与责任心,擅长处理用户问题。4.具备基础文案能力,能独立完成公告、答疑、活动文案、宣导话术。
5.对动漫、短剧、AI工具、内容平台感兴趣,学习能力强,上手快。 投递
IReader Technology Limited

About IReader Technology Limited

Founded in 2008, iReader Technology focuses on e-reading and value added service such as gaming and ads. We purchase, generate, edit, produce and manage digital contents, and then publish books on apps. All books in our bookstores are from legally authorized channels, such as Press, Copyright Organizations, Literature Websites, and our Partnered Writers. iReader captures #1 market share in many countries and areas including Mainland China, Hong Kong, Macao, Taiwan, Singapore, Malaysia, Korea, Russia and so on. iReader has also proprietarily launched e-reading tablets called "iReader"​ and "iReader Plus"​.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Unknown
Year Founded
2008
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