NIO

满意度管理实习生

NIO  •  Onsite  •  1 month ago
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Job Description

满意度管理实习生上海实习用户与服务 - 运营管理职位 ID:A30185职位描述【体验优化】用户体验作为重点目标,协助输出体验相关的产品/运营/流程等选代方案,持续提高用户体验及满意度。
【业务分析】根据运营目标输出相关数据需求,并通过数据分析发现问题,驱动各个环节的优化;定期进行相关数据指标的分析及呈现,对城市团队提供必要支持。
【项目推进】积极主动地思考和分析,根据不同的运营目标协助设计可行的运营及项目方案,并推进落地,监控闭环。
【产品运营】结合目标,洞察用户及团队痛点,分析和挖掘产品需求,优化现有功能及体验;协助完成相关功能上线前的运营测试及功能宣讲等,跟踪功能上线后的效果及用户反馈持续推荐迭代
【协同沟通】与总部相关部门、城市端以及三方合作方保持良好的沟通和工作协同。职位要求-全日制本科学历及以上,有相关实习经验的优先
-热爱新能源及互联网行业,具备较强的产品和用户运营思维
-主观能动性强,善于思考和总结,做事积极主动,具备良好的组织协调和项目推进能力
-具备较强的洞察力和同理心,能够发现问题关键点和换位思考
-能快速学习并掌握一定的硬软件产品基础知识
-语言表达力强,善于沟通,能与其他部门及合作方保持良好的协同沟通
-熟练使用 office软件(主要是EXCEL),数据分析能力强加分 投递
NIO

About NIO

NIO is a pioneer and a leading company in the premium smart electric vehicle market. Founded in November 2014, NIO’s mission is to shape a sustainable and brighter future together. NIO aims to build a community starting with smart electric vehicles to share joy and grow together with users.

NIO designs, develops, jointly manufactures and sells premium smart electric vehicles, driving innovations in next-generation technologies in autonomous driving, digital technologies, electric powertrains and batteries. NIO differentiates itself through its continuous technological breakthroughs and innovations, such as its industry-leading battery swapping technologies, Battery as a Service, or BaaS, as well as its proprietary autonomous driving technologies and Autonomous Driving as a Service, or ADaaS.

NIO’s models for sale include the all-new smart electric flagship SUV ES8, the smart electric flagship coupe SUV EC7, the smart electric mid-large SUV ES7, the smart electric flagship sedan ET7, the all-new smart electric all-round SUV ES6, the all-new smart electric coupe SUV EC6, the smart electric mid-sized sedan ET5, and the smart electric tourer ET5T.

Industry
Unknown
Company Size
5,001-10,000 employees
Headquarters
Jiading, CN
Year Founded
Unknown
Website
nio.com
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