NIO

增值服务实习生(邯郸)

NIO  •  Onsite  •  1 month ago
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Job Description

增值服务实习生(邯郸)邯郸实习用户与服务 - 用户服务职位 ID:A222882职位描述-学习公司车辆功能及使用,认同公司服务理念,协助服务代表为用户提供“无忧”服务体验;
-协助服务代表对用户的维保需求进行确认;
-协助服务代表进行用户关系的维护,保证每位用户都能得到专业而有温度的售后服务;
-完成续保电话外呼,无忧包续购工作
-能有效和用户在APP线上做沟通,解答疑问和关怀用户
-完成上级领导安排的其他任务职位要求-大专及以上学历;
-熟练操作Microsoft办公软件;
-持C1及以上驾照;
-良好的沟通与组织协调能力,优秀的服务意识和良好的抗压能力;
-有车辆维修相关培训认证更佳。 投递
NIO

About NIO

NIO is a pioneer and a leading company in the premium smart electric vehicle market. Founded in November 2014, NIO’s mission is to shape a sustainable and brighter future together. NIO aims to build a community starting with smart electric vehicles to share joy and grow together with users.

NIO designs, develops, jointly manufactures and sells premium smart electric vehicles, driving innovations in next-generation technologies in autonomous driving, digital technologies, electric powertrains and batteries. NIO differentiates itself through its continuous technological breakthroughs and innovations, such as its industry-leading battery swapping technologies, Battery as a Service, or BaaS, as well as its proprietary autonomous driving technologies and Autonomous Driving as a Service, or ADaaS.

NIO’s models for sale include the all-new smart electric flagship SUV ES8, the smart electric flagship coupe SUV EC7, the smart electric mid-large SUV ES7, the smart electric flagship sedan ET7, the all-new smart electric all-round SUV ES6, the all-new smart electric coupe SUV EC6, the smart electric mid-sized sedan ET5, and the smart electric tourer ET5T.

Industry
Unknown
Company Size
5,001-10,000 employees
Headquarters
Jiading, CN
Year Founded
Unknown
Website
nio.com
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