The Hongkong and Shanghai Hotels, Limited

预订文员

The Hongkong and Shanghai Hotels, Limited  •  Onsite  •  1 month ago
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Job Description

作为拥有一支高知名度与声望的团队,北京王府半岛酒店正在为预订部寻找一位预订文员,期待以专业高标准服务,用心雕琢细节,赋予每一位宾客温暖优质的专属体验。

  • 成为全球公认豪华品牌的一员
  • 有竞争力的薪酬和健康保险体系
  • 员工关怀计划,提供优质的员工宿舍及员工餐厅

职位描述

  • 负责来电接听及客房预订的整体处理
  • 以得体、清晰且专业的方式传递信息与服务体验
  • 准确管理预订系统,并与相关部门高效协调落实服务需求
  • 在每一次沟通中建立信任,传递品牌价值与服务温度

任职要求

  • 具备良好的中英文沟通能力,表达自然得体中厨相关专业毕业
  • 做事细致稳重,具备优秀的服务意识与判断力
  • 能在多任务环境中保持效率、准确性与情绪稳定
  • 有酒店预订、总机或相关客户服务经验者优先

北京王府半岛酒店非常期待能够收到您的简历,我们将直接与合适的申请人联系。

The Hongkong and Shanghai Hotels, Limited

About The Hongkong and Shanghai Hotels, Limited

The Hongkong and Shanghai Hotels, Limited (HSH) is a luxury hospitality and real estate group incorporated in 1866 and listed on the Hong Kong Stock Exchange (00045). It owns and operates twelve of the world’s finest hotel properties under The Peninsula brand, located in exceptional city centre locations in Asia, US and Europe. The company’s portfolio also includes strategic commercial properties, clubs and services and tourism assets, including The Peak Tram – one of Hong Kong’s most popular tourist attractions.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Central, HK
Year Founded
Unknown
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