中國信託商業銀行
Your Career Our Future
【工作內容】:
1. 解答內部同仁(含海外分行同仁)之資訊系統相關問題, 透過電話郵件溝通並提供解決方案,同時留下服務紀錄
2. 進行 資訊系統異常之通知與事故通報記錄追蹤
3. 產出常見FAQ文件並維護可用性
【資格條件】
.工作經歷要求:3年以上工作經驗
.學歷要求:專科/大學
.科系要求:不拘
.語文條件:英語-聽說讀寫
.應備證照:不拘
.擅長工具:PC操作(office 應用軟體) ; 中打 60~89字/分鐘; AI工具應用(M365 Copilot 尤佳)
【職缺資訊】
.職務屬性:全職
.上班時段:日班(8:20~19:00三班輪)
.休假制度:周休2日
.工作地點:台北市南港區
.可上班日:一個月內
.需求人數:1人
.管理責任:不須
.出差外派:不須
【其他條件】
1.金融相關資訊系統技術客服或電話客服經驗
2.具備LowCode自動化開發能力或AI工具應用經驗尤佳(提升日常工作效率)
3.主動積極, 樂於與人溝通排除問題, 具對外溝通能力

CTBC Financial Holding Co., Ltd. was established on May 17, 2002 and headquartered in Taipei City of Taiwan, hiring over 25,000 employees worldwide. CTBC Holding houses eight subsidiaries: CTBC Bank Co., Ltd., Taiwan Life Insurance Co., Ltd., CTBC Securities Co., Ltd., CTBC Venture Capital Co., Ltd., CTBC Asset Management Co., Ltd., CTBC Investments Co., Ltd., CTBC Security Co., Ltd. and Taiwan Lottery Corporation.
To date, CTBC Holding's primary subsidiary—CTBC Bank—has a total of 150 branches in Taiwan with 107 outlets (office, branch, subsidiary and branch of subsidiary) worldwide, including the U.S., Canada, Japan, Indonesia, the Philippines, India, Thailand, Vietnam, Malaysia, Hong Kong, Singapore, China, Myanmar, and Australia, making CTBC Bank is the most internationalized financial institutions in Taiwan.
Looking ahead, CTBC Holding will continue to stand by its brand spirit “We are family”, its corporate mission to “protect and build," and its brand values of being "Caring, Professional, and Trustworthy" as we provide customers with a complete array of convenient financial services. CTBC Holding will continue to strive to be Taiwan Champion, Asian Leader, and the financial institution most worthy of client trust.