XPENG

售后服务经理(泉州)

XPENG  •  Onsite  •  3 months ago
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Job Description

售后服务经理(泉州)泉州全职新零售板块职位描述岗位描述:1、城市服务中心售后统筹总负责人;2、搭建整个售后团队,组织开展人员培训,设定人员绩效,确保团队正常运转;3、为客户满意度负责,负责处理现场客户投诉;4、为维修质量负责;5、为总部设定的其他各项售后KPI负责;6、其他相关职责。任职要求:1、7年以上汽车售后经验,3年以上服务经理工作经验;2、具备售后前台、车间、零件管理经验,担任过新能源品牌服务经理者优先;3、大学本科及以上学历,汽车相关专业;4、有较强的数据分析能力,报告制作能力,熟练使用数据分析工具;5、以客户为导向,具备良好的客户投诉处理经验和能力;6、有较强的沟通及团队合作能力,以及团队领导能力。职位要求-- 投递
XPENG

About XPENG

XPeng is a leading Chinese Smart EV company that designs, develops, manufactures, and markets Smart EVs that appeal to the large and growing base of technology-savvy middle-class consumers. Its mission is to drive Smart EV transformation with technology and data, shaping the mobility experience of the future. In order to optimize its customers’ mobility experience, XPeng develops in-house its full-stack advanced driver-assistance system technology and in-car intelligent operating system, as well as core vehicle systems including powertrain and the electrical/electronic architecture. XPeng is headquartered in Guangzhou, China. In 2021, the Company established its European headquarters in Amsterdam, along with other dedicated offices in Copenhagen, Munich, Oslo, and Stockholm.The Company’s Smart EVs are mainly manufactured at its plant in Zhaoqing and Guangzhou,Guangdong province.

For more information, please visit https://heyxpeng.com.

Industry
Automotive & Mobility
Company Size
1,001-5,000 employees
Headquarters
Guangzhou, CN
Year Founded
2014
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