Xiaomi Technology

客服专员

Xiaomi Technology  •  Onsite  •  3 months ago
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Job Description

客服专员保定校招正式服务类2026届春季校招计划职位描述岗位描述:
1、为用户提供优质服务,及时、有效、优质接听用户咨询问题,并专业解答,正确记录,如实反馈;
2、严格遵守工作流程及业务操作流程,认真填写各类工作表、单,提交或上报相关负责人;
3、自觉加强与工作有关的电脑操作学习,为提高本职工作水平积极思考,提出合理化建议;
4、根据人员培养计划及业务需要,不定期进行轮岗工作学习,完成各岗位需求工作内容。职位要求任职要求:
1、本科及以上学历,计算机电子商务专业优先;
2、思维灵活敏捷,学习能力强,分析能力强,文字写作功底好;
3、具有高效的人际交往与沟通能力,具有跨部门沟通、协调、组织能力;
4、高效的行动力、执行能力,较强的抗压能力;
5、不断自我完善、追求卓越的品质。外向、耐心、细致、有序;
6、入职后至少接受半年的一线接线工作且工作表现优异。 投递
Xiaomi Technology

About Xiaomi Technology

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018 (1810.HK). Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company has also established the world’s leading consumer AIoT (AI+IoT) platform,reached 558 million smart devices connected to its platform (excluding smartphones,laptops and tablets) as of September 30 2022. Xiaomi products are present in more than 100 countries and regions around the world. In August 2022, Xiaomi was included in the Fortune Global 500 list for the fourth year in a row, ranking 266th. The company is the fastest-rising Chinese technology conglomerate during the four-year period.

Xiaomi is a constituent of the Hang Seng Index, Hang Seng China Enterprises Index, Hang Seng TECH Index and Hang Seng China 50 Index.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Beijing, CN
Year Founded
2010
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