Xiaomi Technology

售后技术支持工程师

Xiaomi Technology  •  Onsite  •  3 months ago
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Job Description

售后技术支持工程师北京校招正式服务类2026届春季校招计划职位描述1、排查 3C 产品故障、分析日志与行业对标,通过 DFS 设计及 ITR 分析推动产品质量根源改善;
2、编制技术标准与维修指导方案,提升一线客服及售后技术服务水平;
3、解决消费者复杂疑难技术问题,为一线客服及售后提供专业技术支持;
4、开展不良物料分析与产品技术升级故障鉴定;
5、优化技术方案,提升产品可维修性、降低服务成本、提高用户满意度。职位要求1、26届本科及以上学历,通信、机械、暖通、电子工程、自动化等相关专业;
2、掌握万用表等检测工具、电子元器件焊接经验者优先;
3、熟悉Pro/E、SolidWorks等3D设计软件,有3D设计经验优先;
4、具备一定相关专业技术功底,能够系统分析、定位并解决产品技术问题;
5、沟通协同能力强,自驱,责任心强,具备系统思维与快速学习能力。 投递
Xiaomi Technology

About Xiaomi Technology

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018 (1810.HK). Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company has also established the world’s leading consumer AIoT (AI+IoT) platform,reached 558 million smart devices connected to its platform (excluding smartphones,laptops and tablets) as of September 30 2022. Xiaomi products are present in more than 100 countries and regions around the world. In August 2022, Xiaomi was included in the Fortune Global 500 list for the fourth year in a row, ranking 266th. The company is the fastest-rising Chinese technology conglomerate during the four-year period.

Xiaomi is a constituent of the Hang Seng Index, Hang Seng China Enterprises Index, Hang Seng TECH Index and Hang Seng China 50 Index.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Beijing, CN
Year Founded
2010
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