The Hongkong and Shanghai Hotels, Limited

客房送餐主管

The Hongkong and Shanghai Hotels, Limited  •  Onsite  •  2 months ago
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Job Description

與高知名度及享è² ç››åçš„åœ˜éšŠä¸¦è‚©å·¥ä½œï¼Œé¦™æ¸¯åŠå³¶é…’åº—ç¾æ­£èª é‚€å…·å‚™ç†±èª ã€æ¿€æƒ…ã€ç©æ¥µæœå‹™æ…‹åº¦ï¼Œä»¥åŠè‰¯å¥½äººéš›èˆ‡æºé€šæŠ€å·§çš„å„ªç§€äººæ‰åŠ å…¥æ­¤å…·æŒ‘æˆ°æ€§çš„è·ä½ã€‚

  • çµ•ä½³æ©ŸæœƒåŠ å…¥æˆ‘å€‘ä½æ–¼é¦™æ¸¯çš„æ——è‰¦é…’åº—ã€‚
  • 半島酒店集團秉承奢華服務、對賓客的承諾及對員工的重視。
  • å„ªåŽšå¸‚å ´é ˜å…ˆç¦åˆ©ï¼Œ17 天有薪法定假期。

主要職責

  • 按照 Forbes、LQA 及 Peninsula 標準提供服務,以貼心周到的個人化服務令客人感到尊貴
  • 接受餐飲點餐,介紹時令佳餚,並為客人提供食物及飲品的選擇建議
  • ç†Ÿæ‚‰å®¢æˆ¿é€é¤èœå–®ã€é£²å“å–®ã€æ¯æ—¥ä¾›æ‡‰é …ç›®åŠå­£ç¯€æ€§ç‰¹è‰²èœå¼ï¼ŒåŒ…æ‹¬åƒ¹æ ¼
  • 記錄及處理客房送餐的餐飲收入交易,包括準備客人賬單
  • 以禮貌的電話溝通方式提升客人滿意度


一般要求

  • 至少兩年酒店或餐飲業相關工作經驗
  • 良好英語及中文(廣東話及普通話)口語能力
  • 具備基本電腦知識(Microsoft Office),熟悉 ResPAK 更佳
  • 熟悉五星級酒店營運中的客戶服務標準
  • 能以禮貌及友善的態度接受客房送餐的電話點單

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The Hongkong and Shanghai Hotels, Limited

About The Hongkong and Shanghai Hotels, Limited

The Hongkong and Shanghai Hotels, Limited (HSH) is a luxury hospitality and real estate group incorporated in 1866 and listed on the Hong Kong Stock Exchange (00045). It owns and operates twelve of the world’s finest hotel properties under The Peninsula brand, located in exceptional city centre locations in Asia, US and Europe. The company’s portfolio also includes strategic commercial properties, clubs and services and tourism assets, including The Peak Tram – one of Hong Kong’s most popular tourist attractions.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Central, HK
Year Founded
Unknown
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