Cider

用户服务实习生(多语种)

Cider  •  Onsite  •  4 months ago
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Job Description

用户服务实习生(多语种)急招广州实习互联网 / 电子 / 网游职位描述1. 负责海外用户订单的审核和检查,处理异常订单;
2. 处理客户的售中,售后问题,提供服务支持,提升客户满意度;
3. 负责客户的退货退款的处理跟进,确保问题闭环;
4. 及时反馈客户异常问题,反馈上级及协同部门解决;
5. 协同上级及协同部门关于客服工作的提升和改善。职位要求1. 本科及以上学历,英语或电子商务等相关专业,大学英语六级优先,熟练应用办公软件;
2. 具备良好的服务意识,较强的应变能力和沟通能力;
3. 有相关实习经验者优先,提供实习转正机会,欢迎毕业年级同学投递。 投递
Cider

About Cider

Beloved by young trendsetters and celebrities worldwide, Cider stands as one of the fastest-growing fashion brands today, with a following exceeding 7 million. Founded in 2020 and rooted in Los Angeles, we proudly serve customers in over 130 countries, offering a diverse range of styles from sizes XXS to 4XL. With our innovative smart fashion technology, Cider is leading the way towards a zero-inventory future, minimizing production waste without compromising quality. Our unique "Pick A Mood" collections transform everyday moods into captivating style statements, are capturing the attention of the next generation.

Industry
Fashion & Apparel
Company Size
51-200 employees
Headquarters
Los Angeles
Year Founded
2020
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